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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

ComPETitive dog insurance

5
Quick, easy and understandable to insure my dear dog. And I didn’t get bombarded by 100s of other offers or upgrades, which is a good thing in my eyes. Only informative and friendly mails and not too often. Reviewed on: 9th September 2018

Pure brilliance!

5
Having never bought pet insurance i was unsure of how to navigate my way and find what i needed for my dog.The insurance emporium helped me through and gave me all exactly what i wanted and i feel 10 times better with my little pup betting safe and insured. Reviewed on: 23rd August 2018

Great cover for less

5
Recently joined and very happy with prices and cover Reviewed on: 4th August 2018

Such amazing customer service

5
Insurance that is cheap and reliable This company’s customer service is second to none Reviewed on: 4th August 2018

Very friendly and easy to speak to on the phone

5
Very friendly and easy to speak to on the phone and win the cheapest products on the market with most benefits Reviewed on: 27th September 2017

Great value for premium pet insurance

5
We haven't had to claim but very reasonable prices, considering our cat was in a car accident before we adopted him. Good cover and good prices. Reviewed on: 23rd September 2017

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