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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.72 (5995 reviews)

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4.72

Based on 5,995 reviews, last reviewed 6th Sep 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Welcoming team who helped me when I needed them on t...

Welcoming team who helped me when I needed them on the phone Reviewed on: 15th October 2024

BUYERS BEWARE.

BUYERS BEWARE...I was with them for 2 years and made a very small claim. Of course not covered for not even £1 of it to help with my little cats treatment, such a waste of money Reviewed on: 15th October 2024

Speedy sign up process and some good additional bene...

Speedy sign up process and some good additional benefits, hoping to never need but good so far Reviewed on: 14th October 2024

Very easy to navigate website, competitive prices &...

Very easy to navigate website, competitive prices & helpful staff. Reviewed on: 11th October 2024

Horse insurance claim made was settled without hassl...

Horse insurance claim made was settled without hassle within days. Reviewed on: 9th October 2024

Great price

Great price insurance. Documents sent quickly. Very efficient Reviewed on: 8th October 2024

All new to this but was easy to set up and get my do...

All new to this but was easy to set up and get my documents for Ruby Reviewed on: 7th October 2024

Reasonable premiums and easy of insuring my pet cat.

Reasonable premiums and easy of insuring my pet cat. Reviewed on: 4th October 2024

Easy to set up online,

Easy to set up online, excellent value for money Reviewed on: 4th October 2024

Best price for the cover I've chosen.

Best price for the cover I've chosen. I liked that they had multiple policies to suit all. They delivered the documents and checks within the time frame they said. Straight forward. Fingers crossed I don't need to claim but if I do, I feel confident in this company that all would be OK. Reviewed on: 4th October 2024

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