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Total Landlord: Landlord Insurance reviews

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4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1464)

The best for customer service

5
I was very impressed with the service I received when I was renewing my Landlord insurance. The team all seem very knowledgeable but it’s great to be able to speak with the same person each time if you want to. They also send out fantastic newsletters with really interesting and helpful articles and tips. Reviewed on: 12th October 2023
Catherine MacRae's avatar
Catherine MacRae

Excellent service!

5
Always receive the best service both by phone and email from all of the team, thank you Reviewed on: 12th October 2023
Paula Thomas's avatar
Paula Thomas

Customer service

5
The customer service I received was brilliant! Reviewed on: 12th October 2023
Jess's avatar
Jess

Brillant service

5
I called total landlord, and the service I received from Olivia was brilliant. Would definitely recommend this company to friends and family. The customer service was brilliant. Reviewed on: 10th October 2023
Harry burden 's avatar
Harry burden

Fantastic

5
Always received absolutely fantastic service from Total Landlord! Will continue to use them every year!! Thanks for all your help over the years! Reviewed on: 10th October 2023
Jessica Daly's avatar
Jessica Daly

Amazing staff

5
The staff were really helpful, and they able to answer all my questions regarding my policy (even if they were a bit silly!). Really happy and satisfied with my service! Reviewed on: 10th October 2023
Wilfred Naij's avatar
Wilfred Naij

Always been happy with price and service over the years.

5
Good price and cover. Very happy with Tom whom helped when I sold the property and had to surrender the insurance policy, he quickly came back to me with a figure due. Reviewed on: 9th October 2023
bridget howarth's avatar
bridget howarth

Great customer service

5
I found total landlord staff to be very hard-working, professional and joyful. Reviewed on: 9th October 2023
Lee's avatar
Lee

A fantastic, super efficient service

5
My experience with total landlord has been super efficient. The team were friendly and v.helpful. I wouldn't hesitate in recommending their service to family and friends. Reviewed on: 9th October 2023
Chris Watts's avatar
Chris Watts

Brilliant customer service

5
Such a friendly and helpful team always on hand to help Reviewed on: 9th October 2023
Carly Giles's avatar
Carly Giles

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