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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
23% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
[email protected]

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1464)

Review of the Total Landlord, Landlord Insurance:

I have today phoned Total Landlord four times to ren...

5
I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received nothing. Appalling customer service. No way to renew online! Awful! Reviewed on: 13th November 2024

Excellent service

5
Efficient, personable service. Value for money. Reviewed on: 30th September 2024

Great efficient experience and good value for money.

5
Great efficient experience and good value for money. Reviewed on: 27th September 2024

Keeping informed

1
Timely, informative, accessible and providing real people at the help desk. The process is comprehensive and clear with reasonable increase to reflect the market conditions Reviewed on: 27th September 2024

Very competitive easy to use and great customer serv...

5
Very competitive easy to use and great customer service Reviewed on: 26th September 2024

I haven't made any claim.

3
I haven't made any claim.Therefore I can't give an honest opinion Reviewed on: 26th September 2024

Happy Custoer

5
Never had to claim but am happy with the price charged and will use in the future Reviewed on: 26th September 2024

Totally satisfied.10/10

5
Totally satisfied. Shopped around and never found another company as good as Total Landlord insurance. Reviewed on: 26th September 2024

Good value, queries sorted quickly

5
Good value, queries sorted quickly Reviewed on: 26th September 2024

Straightforward, quick - it just works as it should

5
Good communication, easy to progress renewals and they are contactable by phone. Reviewed on: 26th September 2024

Good service.

5
The staff are helpful and friendly. Reviewed on: 26th September 2024