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Total Landlord: Landlord Insurance reviews

4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
38% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

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Total Landlord Landlord Insurance reviews (1612)

Easy to deal with

5
Contact on phone and email. Easy to contact and deal with Reviewed on: 16th September 2025

Used them for years.

5
Used them for years. They call if I forget to renew in time. Fortunately not had to make a claim. Reviewed on: 16th September 2025

Best insurance for landlords.

5
Have been using Total Landlord for many years. The customer service is great and the insurance cover is very comprehensive and reasonably priced. I really appreciate all the updates and newsletters that are included. I wouldn't think of using anyone else. Reviewed on: 16th September 2025

Friendly expert advice you can trust

5
I've used Landlord Insurance for years and I truly value their expertise, prompt communication and clear advice. They've clearly explained to me my responsibilities and all the details I need to understand to be fully covered, which has saved me a lot of time and money, and means I don't need to worry about things - life is complicated enough! Reviewed on: 16th September 2025

What’s the difference? building and landlord

5
Very unclear how this differs to Reviewed on: 16th September 2025

Very good, no issues.

5
Very good, no issues. Insuring 3 properties Reviewed on: 16th September 2025

Good until you claim. Caution

2
Good until you claim. The claims process is very lengthy, lack of clarity on timescales making it impossible for landlords to plan and organise works.Agent seem indifferent to the impact and no sense of ownership or commitment to any timescales. They spent 2 weeks arguing with me about a £225 floor. Reviewed on: 16th September 2025

I have insured with Total Landlord for several years...

5
I have insured with Total Landlord for several years, they are knowledgable, polite and always willing to help. Reviewed on: 16th September 2025

Comprehensive value

5
Efficient, friendly, timely service. Value for money. The personal feature has been maintained. Important features in today's digital world. Reviewed on: 16th September 2025

Excellent helpful service.

5
Excellent helpful service. The team is responsive and informative. Always meet your needs. Reviewed on: 15th September 2025

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