Smart Money People Logo

Triodos Bank: Personal Current Account reviews

4.92
Based on 5,406 reviews, last reviewed 25th Aug 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Triodos Bank aligns with my ethical objectives. Triodos Bank aligns with my ethical objectives...I am confident that my money will be used only to support business that do not hurt our planet Reviewed on: 25th August 2024
Sharri's avatar
Sharri

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
Tom 's avatar
Tom

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Personal Current Account reviews (5406)

Review of the Triodos Bank, Personal Current Account:

Ethical and transparent banking

5
The most ethical and transparent bank on the market Reviewed on: 24th May 2024

Triodos Bank aligns with my ethical objectives.

5
Triodos Bank aligns with my ethical objectives...I am confident that my money will be used only to support business that do not hurt our planet Reviewed on: 25th August 2024

There is a hypocritical £3 a month charge (fair fee)

1
There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable customers being pushed unknowingly into a overdraft. Reviewed on: 15th August 2024

Triodos are great

5
Triodos are great - the App is very easy to use and I can get through to a human easily on the phone! I love knowing my money is being used to do good and not funding fossil fuels or destruction of the Amazon. Reviewed on: 2nd August 2024

The only truly ETHICAL bank.

5
The only truly ETHICAL bank. Great current account service. Comprehensive and easy to use app. Reviewed on: 26th May 2024

Helps me sleep at night

5
It is so nice being with a bank i can trust to do the right thing and i know arent destroying the planet behind my back. And if a bank cant look after the planet its customers live on then it isn't looking after its customers. Reviewed on: 25th May 2024

I've enjoyed banking with Triodos.

5
I've enjoyed banking with Triodos. Their ethical approach to banking and investing is refreshing and aligns perfectly with my own. Their app is easy to use and their card is made of renewable resources. Only issue I've had is that my card doesn't always work when trying to make a contactless payment and they're not yet Apple pay ready, but those are minor inconveniences that I am sure will be addressed as the bank grows. Reviewed on: 24th May 2024

Peace of mind

5
I moved banks due as I wanted peace of mind about ethics and great customer service, I wasn’t disappointed. I enjoy seeing transactions going out on the same day, unlike any previous bank account. I no longer need to spend ages reconciling my account as a consequence. I feel safe either banking online or using the app given the great security features. Reviewed on: 4th May 2024

Positive Impact and excellent customer service

5
There isn’t another bank in the UK making as much positive impact in society as Triodos. Knowing my money is being used towards this is the key reason I bank with them. But the customer service is also excellent - their staff are responsive, friendly and helpful. The mobile app has seen many improvements over the past year and gives me everything I need to bank easily. Reviewed on: 14th April 2024
Reply from Triodos Bank Hi Catherine, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 23rd April 2024
Triodos Bank Logo
Triodos Bank

Reliable, easy to use banking via app.

5
Reliable, easy to use banking via app. Delighted that Triodos uses my money ethically. Reviewed on: 14th April 2024
Reply from Triodos Bank Hi Julia, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 23rd April 2024
Triodos Bank Logo
Triodos Bank

The best bank out there

5
Having banked with Triodos for at least 5 years now, I love that I am part of a community that shares my ideals and helping to create a more sustainable future. Reviewed on: 12th April 2024
Reply from Triodos Bank Hi Stacy, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 23rd April 2024
Triodos Bank Logo
Triodos Bank

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Triodos Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products