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Catherine

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All reviews (5)

Review of the Triodos Bank, Current Account:

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Conscious use of money with no drawbacks

I’ve banked with Triodos for 5 years now and when I first joined them, being part of their movement represented a bit of trade-off in terms of functionality. But not any more. Their customer service has always been top notch, and their mobile app is now excellent and super easy to use, with new features being added all the time. So I can bank in a convenient way which suits my needs, whilst also knowing my money is not only not doing harm, but is actively funding positive impact in the world. Reviewed on: 12th April 2025

Review of the Triodos Bank, Current Account:

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Positive Impact and excellent customer service

There isn’t another bank in the UK making as much positive impact in society as Triodos. Knowing my money is being used towards this is the key reason I bank with them. But the customer service is also excellent - their staff are responsive, friendly and helpful. The mobile app has seen many improvements over the past year and gives me everything I need to bank easily. Reviewed on: 14th April 2024

Reply from Triodos Bank Hi Catherine, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 23rd April 2024

Review of the Triodos Bank, Current Account:

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Sustainable banking made simple

Easy to use app, friendly and knowledgeable staff and the best bit - knowing my money is being used consciously to make positive change in society. Moving your bank account to Triodos is literally one of the easiest and most effective actions you can take to be more sustainable. Reviewed on: 13th March 2024

Reply from Triodos Bank Hi Catherine, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 21st March 2024

Review of the Triodos Bank, Current Account:

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Great customer service and safe knowledge that my money is having a positive impact in the world.

Easy to get hold of customer services at their head office in Bristol and they are very helpful. Lots of progress in their mobile app and have recently been able to move away from the digipass so I can do all my transactions on my mobile which is great! Reviewed on: 26th March 2023

Review of the Triodos Bank, Current Account:

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Value their customers and the planet

Triodos gives me everything I could get from a current account at another bank, plus the knowledge that my money is being used to improve the world and society. As a customer you sense that the people who work there really care about what they do and want to provide an excellent service. Reviewed on: 14th February 2021

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