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TSB: Home Insurance reviews

Name: Home Insurance
Rating: 2.25 (12 reviews)

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1.68

Based on 12 reviews, last reviewed 14th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

25%

3 star

2 star

67%

Latest highest rating:

5

Thorough When I do a quote for pick and protect tsb insurance, I understand exactly what I'm getting and it's my choice, puts my mind at ease Reviewed on: 15th March 2021

Latest lowest rating:

1

Ghosting is what you get with TSB I needed my ceiling to be replastered due to water damage. Overall there has been a gross lack of communication, constant ghosting and gaslighting. It... Read more Reviewed on: 14th February 2024

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About this product

Before taking out a new home insurance policy, check customer reviews to gain valuable insight into the provider. We collect TSB home insurance reviews to help you make an informed decision when choosing your new policy.

TSB offers ‘Pick and Protect’ home insurance. This is a flexible approach to home insurance, allowing you to choose which aspects you would like covered. Choose between buildings cover, contents cover or both. Then choose between additional extr...

TSB Home Insurance reviews (12)

Review of the TSB, Home Insurance:

much cheaper!

Recently , renewed our home insurance and very surprised to get cheaper cost compared to the competitors, with the same covers. etc etc Reviewed on: 18th July 2017

Ghosting is what you get with TSB

I needed my ceiling to be replastered due to water damage. Overall there has been a gross lack of communication, constant ghosting and gaslighting. It took 2 months for me to be told that my ceiling was asbestos-negative. The people they hired to do the repairs made quite a mess and left me with many issues only for tsb to take over a month to tell me that the originall damage has been fixed and any leftover issues are not with them despite initial assurances that they will make... Reviewed on: 14th February 2024

I wrote a few weeks ago about TSB .

I wrote a few weeks ago about TSB . NO luck on them paying out but sent me a letter putting there home insurance up but what hurts the most they don't care about your feeling being a pension . plus what made me cry i talk to 4 people who work for TSB while on the phone at the time trying to claim for the Cooker that my Husband had past away 6 years ago so whats on this letter is my Husbands name how Stupid can there's people be or very down hearted . Reviewed on: 16th January 2024

Been with TSB insurance for over 10 years as my lat...

Been with TSB insurance for over 10 years as my late husband he pick them he past away 6 years ago . But we have never clamed we had inside and outside cover . They are very greedy and don't like giving any thing back . My cooker set on fire just before christmas so i tryed to clame the man who i don;t no if hes a boss man told to get a man out to see whats wrong with the cooker not a man from TSB then for him to write a report and send to TSB then they will look at it but not... Reviewed on: 6th January 2024

Worst insurance company

I had the worst experience with this company I would never recommend anyone to use this company there is no point in using this company as they make you be insuranced with them and they don't do anything for you and just take your money. Reviewed on: 18th July 2022

TSB HOME INSURANCE A COMPLETE WASTE OF MONEY IF YOU WANT ROY ROGERS AND JOHN WAYNE CHOOSE THESE

We had a large water ingress to the rear of the house. Sent a third party "surveyor" round to check it out. Said the roof leak was "Wear and Tear" ok that's fair enough. The back bedroom where the water leaked to had water stains ALL OVER THE CEILING and WALLS, the ceiling was even heavily sagging and every plaster board was cracked at the joints<<(you could CLEARLY see this a due to a large water ingress), After 4 MONTHS of no updates i was told that the ingress of water ... Reviewed on: 17th June 2022

Thorough

When I do a quote for pick and protect tsb insurance, I understand exactly what I'm getting and it's my choice, puts my mind at ease Reviewed on: 15th March 2021

Terrible experience

I was paying for home insurance for almost 3 years, no claim until my phone start playing around. After speaking to the phone for hours the outcome was that I had to increase my premiums otherwise I cannot claim for my insurance. Reviewed on: 25th November 2019

Great value

A great home insurance product which is offered at a great value price with brilliant service - what's not to like Reviewed on: 18th July 2018

Reassurance

Was searching high and low for affordable buildings insurance for my home and it was only a phone call away. My TSB bank provided the service cheaper than all the others and did it swiftly and efficiently. I'm so pleased. Reviewed on: 26th January 2018

Tsb home insurance underwritten by aviva

I changed to TSB insurance I've not made any claim in 10 years I dropped my bracelet and lost it value £500 so decided to make a claim They were very rude disrespectful and refused my claim even though I have personal possession cover I have had to go to the ombudsman terrible experience Reviewed on: 20th September 2017

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