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Tymit: Credit Card reviews

Name: Credit Card
Rating: 4.81 (155 reviews)

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4.52

Based on 155 reviews, last reviewed 7th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Cool Interface I like the simplicity and how clear things are shown! Reviewed on: 15th February 2024

Latest lowest rating:

1

Avoid this company After using the tymit card for 18 months, without notice I was advised my card was suspended and my account would be closed once my balance was paid, ... Read more Reviewed on: 7th August 2024

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About this product

Tymit Credit Card reviews (155)

Review of the Tymit, Credit Card:

Appalling level of communication and customer service. AVOID!!!

Over 2 weeks ago on 23rd of April I reported two fraudulent unauthorized payments on my Tymit card, in every way available to me (email, messages on the transactions within the app and leaving a voicemail on the number provided on the back of the card). It took Tymit over 48 hours(!) to get back to me and block my card, by which time my card had been nearly maxed out with over £700 of fraudulent unauthorized transactions. It then took another 48 hours to be transferred to the disputes department, who sent me one email, to which I responded straight away, and who have now told me nothing since the 27th April, despite me sending them numerous further emails. This whole process has been so UNBELIEVABLY SLOW and upsetting. My bill is now due today with hundreds of pounds of fraudulent transactions on it and I still cannot get a reply out of Tymit with regards to what I am supposed to do with my bill and where I stand with my claim. This level of communication and customer service for a modern financial firm is appalling. AVOID!!! And they are now refusing to refund ANY of the stolen money because I provided scammers who were claiming to be Tymit with an SMS code which included ‘’We will never ask you to share this code.’’ Those scammers rang me 24 hours after I had informed Tymit of the first fraudulent transactions. It then took Tymit ANOTHER 24 hours to reply to me, and cancel the card, then telling me not to answer any calls claiming to be from them. If it hadn't taken Tymit over 48 hours to block the card and reply to me after my telling you there were fraudulent transactions on the account, then the stolen amount would have been under £45 as opposed to over £740!!!. I'll never use your services again, I'll be warning everyone I can about how appalling Tymit have been in every possible way and I'll be contacting the financial ombudsman. Thank-you for absolutely nothing. I cannot reiterate strongly enough. AVOID!!!! Reviewed on: 11th May 2023

Tidy little card

This card is great, Contactless and ideal for small and large purchases, 3 Months free Credit just the thing for spreading the cost at no extra cost, put if you need longer up to 36 months is available, the App tells you exactly how much interest you pay each month on the purchase, very clear and easy to use, you are in charge, why would you not want one in your pocket Reviewed on: 6th August 2021

Excellent, super, fast

customer service responses a bit slow but fast payments and excellent service all round Reviewed on: 6th August 2021

Customer service

Very open and transparent. No feelings of pressure at all.. Reviewed on: 6th August 2021

The best credit card

Easy to use, very fast and helpful customer service. The 3 months 0% interest is the best feature of this company.❤ Reviewed on: 6th August 2021

Next generation credit card

The concept of Tymit is fantastic! No cards out offer what Tymit provide. Split payments up to 12 months on all your purchases, interest-free on purchases split to 3 months! Absolute banger of a service. Reviewed on: 6th August 2021

Best new approach to a credit card

A credit card, yes, but with a difference. The difference being the ability to spread payments for one or all of your purchases in any given month over a variety of time periods, over three months is interest free, but other time periods are available at very low rates Brilliant customer service if and when you might need it, then can't praise them enough, very, very very innovative! Reviewed on: 6th August 2021

Superb

Very flexible re-payment, the best. Reviewed on: 6th August 2021

Excellent credit card

A good credit card facility that offers 3 months interest free credit on all purchases Reviewed on: 6th August 2021

Credit made easy

Always in control of repayments, and able to avoid interest by paying in 3 instalments. Tymit show clearly how much credit is available, how many repayments left on each purchase,and show a forecast of next 3 payments too. Reviewed on: 6th August 2021

Greater product to hit the market in years

These guys have opened the market. Reviewed on: 6th August 2021

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