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Tymit: Credit Card reviews

Name: Credit Card
Rating: 4.81 (155 reviews)

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4.52

Based on 155 reviews, last reviewed 7th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Cool Interface I like the simplicity and how clear things are shown! Reviewed on: 15th February 2024

Latest lowest rating:

1

Avoid this company After using the tymit card for 18 months, without notice I was advised my card was suspended and my account would be closed once my balance was paid, ... Read more Reviewed on: 7th August 2024

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About this product

Tymit Credit Card reviews (155)

Review of the Tymit, Credit Card:

Appalling level of communication and customer service. AVOID!!!

Over 2 weeks ago on 23rd of April I reported two fraudulent unauthorized payments on my Tymit card, in every way available to me (email, messages on the transactions within the app and leaving a voicemail on the number provided on the back of the card). It took Tymit over 48 hours(!) to get back to me and block my card, by which time my card had been nearly maxed out with over £700 of fraudulent unauthorized transactions. It then took another 48 hours to be transferred to the disputes department, who sent me one email, to which I responded straight away, and who have now told me nothing since the 27th April, despite me sending them numerous further emails. This whole process has been so UNBELIEVABLY SLOW and upsetting. My bill is now due today with hundreds of pounds of fraudulent transactions on it and I still cannot get a reply out of Tymit with regards to what I am supposed to do with my bill and where I stand with my claim. This level of communication and customer service for a modern financial firm is appalling. AVOID!!! And they are now refusing to refund ANY of the stolen money because I provided scammers who were claiming to be Tymit with an SMS code which included ‘’We will never ask you to share this code.’’ Those scammers rang me 24 hours after I had informed Tymit of the first fraudulent transactions. It then took Tymit ANOTHER 24 hours to reply to me, and cancel the card, then telling me not to answer any calls claiming to be from them. If it hadn't taken Tymit over 48 hours to block the card and reply to me after my telling you there were fraudulent transactions on the account, then the stolen amount would have been under £45 as opposed to over £740!!!. I'll never use your services again, I'll be warning everyone I can about how appalling Tymit have been in every possible way and I'll be contacting the financial ombudsman. Thank-you for absolutely nothing. I cannot reiterate strongly enough. AVOID!!!! Reviewed on: 11th May 2023

Great first credit card!

Been using it for a few months and the team replies quickly too. Reviewed on: 6th August 2021

Best app for short term borrowing.

Tymit is the only app that I found so far that it is trully involved in helping their customers to understand their habits of spending and help them to stay within the limits of their financial reach. Reviewed on: 6th August 2021

Straight forward and easy app!

Very easy app to navigate and understand. Customer Service very responsive and quickly resolved any queries I may have. Reviewed on: 6th August 2021

So goog

It is so good card. Easy to apply and good condition. Reviewed on: 6th August 2021

A life saver!

Tymit helped me organise my money and the fact that I can split the cost helped me buy things avoiding the high interest fees is the best part. Reviewed on: 6th August 2021

So simple

I LOVE Tymit. So simple to use and see everything in the app. I love seeing how much everything costs if I need to extend my payback time frame. Staff really helpful too. Reviewed on: 6th August 2021

I recommend...

A well-thought-out app on a smartphone, easy service, clear rules for using credit Reviewed on: 6th August 2021

Great spin on the credit card

Love this - it’s like Klarna and a credit card in one. Reviewed on: 6th August 2021

Great credit builder

I'm enjoying my journey to getting better credit it's easy to use and understand AAA*** Reviewed on: 6th August 2021

Future of credit cards?

Even given how new they are the experience on the whole has been excellent. With a good credit limit, excellent customer service and a cool looking card. These guys are ones to watch. Reviewed on: 6th August 2021

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