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Tymit: Credit Card reviews

Name: Credit Card
Rating: 4.81 (155 reviews)

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4.52

Based on 155 reviews, last reviewed 7th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Cool Interface I like the simplicity and how clear things are shown! Reviewed on: 15th February 2024

Latest lowest rating:

1

Avoid this company After using the tymit card for 18 months, without notice I was advised my card was suspended and my account would be closed once my balance was paid, ... Read more Reviewed on: 7th August 2024

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About this product

Tymit Credit Card reviews (155)

Review of the Tymit, Credit Card:

Appalling level of communication and customer service. AVOID!!!

Over 2 weeks ago on 23rd of April I reported two fraudulent unauthorized payments on my Tymit card, in every way available to me (email, messages on the transactions within the app and leaving a voicemail on the number provided on the back of the card). It took Tymit over 48 hours(!) to get back to me and block my card, by which time my card had been nearly maxed out with over £700 of fraudulent unauthorized transactions. It then took another 48 hours to be transferred to the disputes department, who sent me one email, to which I responded straight away, and who have now told me nothing since the 27th April, despite me sending them numerous further emails. This whole process has been so UNBELIEVABLY SLOW and upsetting. My bill is now due today with hundreds of pounds of fraudulent transactions on it and I still cannot get a reply out of Tymit with regards to what I am supposed to do with my bill and where I stand with my claim. This level of communication and customer service for a modern financial firm is appalling. AVOID!!! And they are now refusing to refund ANY of the stolen money because I provided scammers who were claiming to be Tymit with an SMS code which included ‘’We will never ask you to share this code.’’ Those scammers rang me 24 hours after I had informed Tymit of the first fraudulent transactions. It then took Tymit ANOTHER 24 hours to reply to me, and cancel the card, then telling me not to answer any calls claiming to be from them. If it hadn't taken Tymit over 48 hours to block the card and reply to me after my telling you there were fraudulent transactions on the account, then the stolen amount would have been under £45 as opposed to over £740!!!. I'll never use your services again, I'll be warning everyone I can about how appalling Tymit have been in every possible way and I'll be contacting the financial ombudsman. Thank-you for absolutely nothing. I cannot reiterate strongly enough. AVOID!!!! Reviewed on: 11th May 2023

Best Urgent card

I have it as a emergency when we have those months that are long and the creadit is limited. I used it. It helps a lot also when you need immediate money. Very useful. Reviewed on: 6th August 2021

Fab company great service provided no problems

Brilliant customer service . App is great and never had any issues . Easy to use easy to understand what more could you ask for deffinetly won me over as a permanent customer Reviewed on: 6th August 2021

Brilliant

Excellent customer service really helpful, brilliant payment layout and love the monthly installments so you know what the interest is each month without fail! Everyone should have a tymit in there life! Reviewed on: 6th August 2021

Great credit card that puts you in control

Everything that they do makes it so easy to control your money and spends, from choosing the time to pay it off setting up direct debits Reviewed on: 6th August 2021

Excellent new brand that has helped greatly and brought a simpler outlook to credit

They have provided excellent customer service and support on all levels from the initial contact to any queries I've had. The product is amazing and an excellent new take on credit borrowing. Reviewed on: 6th August 2021

Awesome

I love the option of paying by three instalments for the purchases with APR free Reviewed on: 6th August 2021

2nd Chance

Great product that gives a 2nd chance to manage a credit card. You set you're own limit and you not really in debt. What could be better. Reviewed on: 6th August 2021

Best Around

Love this card so much control... Reviewed on: 6th August 2021

Amazing!

I used a credit card broker to get the credit card originally and within a day I had a temporary credit card I could use to order my partners football tickets!! Good support as well as an easy app! :) Also love their ability to choose when i want to pay something back it has helped me so much. Reviewed on: 6th August 2021

Great service

A very sustainable approach to credit Reviewed on: 6th August 2021

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