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Tymit: Credit Card reviews

Name: Credit Card
Rating: 4.81 (155 reviews)

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4.49

Based on 155 reviews, last reviewed 7th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Cool Interface I like the simplicity and how clear things are shown! Reviewed on: 15th February 2024

Latest lowest rating:

1

Avoid this company After using the tymit card for 18 months, without notice I was advised my card was suspended and my account would be closed once my balance was paid, ... Read more Reviewed on: 7th August 2024

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Tymit Credit Card reviews (155)

Review of the Tymit, Credit Card:

Appalling level of communication and customer service. AVOID!!!

Over 2 weeks ago on 23rd of April I reported two fraudulent unauthorized payments on my Tymit card, in every way available to me (email, messages on the transactions within the app and leaving a voicemail on the number provided on the back of the card). It took Tymit over 48 hours(!) to get back to me and block my card, by which time my card had been nearly maxed out with over £700 of fraudulent unauthorized transactions. It then took another 48 hours to be transferred to the disputes department, who sent me one email, to which I responded straight away, and who have now told me nothing since the 27th April, despite me sending them numerous further emails. This whole process has been so UNBELIEVABLY SLOW and upsetting. My bill is now due today with hundreds of pounds of fraudulent transactions on it and I still cannot get a reply out of Tymit with regards to what I am supposed to do with my bill and where I stand with my claim. This level of communication and customer service for a modern financial firm is appalling. AVOID!!! And they are now refusing to refund ANY of the stolen money because I provided scammers who were claiming to be Tymit with an SMS code which included ‘’We will never ask you to share this code.’’ Those scammers rang me 24 hours after I had informed Tymit of the first fraudulent transactions. It then took Tymit ANOTHER 24 hours to reply to me, and cancel the card, then telling me not to answer any calls claiming to be from them. If it hadn't taken Tymit over 48 hours to block the card and reply to me after my telling you there were fraudulent transactions on the account, then the stolen amount would have been under £45 as opposed to over £740!!!. I'll never use your services again, I'll be warning everyone I can about how appalling Tymit have been in every possible way and I'll be contacting the financial ombudsman. Thank-you for absolutely nothing. I cannot reiterate strongly enough. AVOID!!!! Reviewed on: 11th May 2023

Tymit

card activated but I don't understand how to get credit via the app can someone help me? thank you Reviewed on: 6th July 2022

Amazing product and service.

The application process was easy to follow and quick. Their customer services team were helpful and prompt when I tried to contact them. Their app is clear and easy to use meaning managing my account is simple. Reviewed on: 17th May 2022

A well rounded experience

The app gives you a basic overview but the features are very modern and allow you to be flexible when paying things back. The secured credit card is a game changer allowing people to use a deposit to improve their credit score. And you can get your deposit back at anytime without having to panic over losing it. Provided you pay it back, that and the modern card controls allow you to get started before you get the card and the customer support treat you as a person instead of a user. Reviewed on: 4th March 2022

Awesome card, revolutionary

Buy in instalments everywhere. 3 months for free always. just amazing Reviewed on: 23rd October 2021

A great fintech credit card

The best of both BNPL and credit cards with all the fintech bells and whistles. This is my main card and Amex can offer what they want, I’ll still use my Tymit Reviewed on: 23rd September 2021

Top Product!

Have been a customer for around 18 months now and absolutely love the product. I can spread the cost of my purchases interest free over 3 months which really helps my monthly budget. Having the option to extend the repayments for longer terms also is a huge bonus. The app is very user friendly and takes the worry out of managing purchases and repayments. I have and will continue to recommend Tymit to friends and family. Reviewed on: 27th August 2021

Great service

Just what I need very good service Reviewed on: 27th August 2021

I feel in control

I like that is up to me to use the instalment options when and as I need, even for small purchases! Reviewed on: 27th August 2021

Freedom!

Love being able to replan my transactions at anytime. No hidden fees. Much better than my other credit cards. Reviewed on: 26th August 2021

Very good

Easy yo use without small print Reviewed on: 26th August 2021

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