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Tymit: Credit Card reviews

Name: Credit Card
Rating: 4.81 (155 reviews)

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4.52

Based on 155 reviews, last reviewed 7th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Cool Interface I like the simplicity and how clear things are shown! Reviewed on: 15th February 2024

Latest lowest rating:

1

Avoid this company After using the tymit card for 18 months, without notice I was advised my card was suspended and my account would be closed once my balance was paid, ... Read more Reviewed on: 7th August 2024

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About this product

Tymit Credit Card reviews (155)

Review of the Tymit, Credit Card:

Appalling level of communication and customer service. AVOID!!!

Over 2 weeks ago on 23rd of April I reported two fraudulent unauthorized payments on my Tymit card, in every way available to me (email, messages on the transactions within the app and leaving a voicemail on the number provided on the back of the card). It took Tymit over 48 hours(!) to get back to me and block my card, by which time my card had been nearly maxed out with over £700 of fraudulent unauthorized transactions. It then took another 48 hours to be transferred to the disputes department, who sent me one email, to which I responded straight away, and who have now told me nothing since the 27th April, despite me sending them numerous further emails. This whole process has been so UNBELIEVABLY SLOW and upsetting. My bill is now due today with hundreds of pounds of fraudulent transactions on it and I still cannot get a reply out of Tymit with regards to what I am supposed to do with my bill and where I stand with my claim. This level of communication and customer service for a modern financial firm is appalling. AVOID!!! And they are now refusing to refund ANY of the stolen money because I provided scammers who were claiming to be Tymit with an SMS code which included ‘’We will never ask you to share this code.’’ Those scammers rang me 24 hours after I had informed Tymit of the first fraudulent transactions. It then took Tymit ANOTHER 24 hours to reply to me, and cancel the card, then telling me not to answer any calls claiming to be from them. If it hadn't taken Tymit over 48 hours to block the card and reply to me after my telling you there were fraudulent transactions on the account, then the stolen amount would have been under £45 as opposed to over £740!!!. I'll never use your services again, I'll be warning everyone I can about how appalling Tymit have been in every possible way and I'll be contacting the financial ombudsman. Thank-you for absolutely nothing. I cannot reiterate strongly enough. AVOID!!!! Reviewed on: 11th May 2023

Awesome and easy to use!

Awesome and easy to use app. Transparent fees and great service! Reviewed on: 25th August 2021

The first and only BNPL credit card

It is so flexible to break purchases into instalments that I don’t understand how it did not exist before. Reviewed on: 25th August 2021

Go Tymit!

The only credit card in the market that actually tries to help the consumer to plan their finances. Reviewed on: 25th August 2021

Tymit Excell

Excellent service, innovative proposition Reviewed on: 25th August 2021

Awesome

Great product, created with customer in mind! Reviewed on: 25th August 2021

The best app on my phone

Kudos to the team! Finance has become super easy Reviewed on: 25th August 2021

Amazing product

It is spectacular and makes it super easy to be in control of your finances. Reviewed on: 25th August 2021

Great product!

I love the flexibility that it provides and the customer experience of the app. Reviewed on: 25th August 2021

Full flexibility and control of credit

If you like taking back control of your credit, this is for you! Imagine Klarna but on steroids! This product does what other Buy Now Pay Later say they do but even better and it works everywhere and you will never get caught in a debt problem. Reviewed on: 25th August 2021

Amazing payment options

Tymit provides flexibility for my payments and is so user friendly Reviewed on: 25th August 2021

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