Write a review

United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.71 (45 reviews)

View other United Trust Bank products

4.78

Based on 45 reviews, last reviewed 19th Mar 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

2 star

Latest highest rating:

5

I cannot praise them enough. I cannot praise them enough. I called today in fact to check on the changes to ISA arrangements for the new tax year. Call was answered in less than 3... Read more Reviewed on: 19th March 2024

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

Read all reviews See your review

About this product

Looking for United Trust Bank personal savings reviews? At Smart Money People, we’re building the biggest collection of financial reviews online, so if you’re an existing United Trust Bank customer, write your own review and help out our community today!

United Trust Bank Personal Savings reviews (45)

Review of the United Trust Bank, Personal Savings:

Good interest rates with a bank you can trust.

Good interest rates with a bank you can trust. Account easy to open and confirmation sent by actual letter. Website has wealth of information on savings, what more does a customer want/ Reviewed on: 25th February 2024

Reply from United Trust Bank Thank you for your review, Joan. We're delighted that you found the account easy to open, and that the articles on our website have been useful to you! Nick Response date: 26th February 2024

Customer Service

Pleased with the service given when dealing with UTB Reviewed on: 11th January 2024

Reply from United Trust Bank Thank you for the five stars, Alex! Nick Response date: 1st February 2024

Experience with UTB as a long term customer

Have been with this bank since 2011. Found it to be the best bank for minimal bureaucracy, great friendly and professional staff and great interest rates. Staff have explained any changes to my account and made suggestions from which I can choose or select something else. I am a mature lady who sometimes find it helpful to be reminded of the processes involved as I can be forgetful. Even when the Covid lock down was on and chaos reigned the bank continued to provide excellent support. Reviewed on: 10th January 2024

Reply from United Trust Bank Thank you for your review. We're delighted that you have received such wonderful service from us over the years! Nick Response date: 1st February 2024

An excellent provider of banking services

Competitive interest rates, good communication & on the rare occasions when I have had to email them I have had a quick response to my query. Reviewed on: 10th January 2024

Reply from United Trust Bank Thanks for your review, Ken. We're pleased you have had such a great experience with us so far! Nick Response date: 1st February 2024

Very helpful staff answer any questions comprehensiv...

Very helpful staff answer any questions comprehensively and clearly. The interest rate on my fixed rate ISA was excellent Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for your review, Robert. We're happy to know that you had such great help from our customer service team when you needed it! Nick Response date: 1st February 2024

I followed advice

Pleased with the outcome of my investment Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for the five stars, Mary! Nick Response date: 1st February 2024

Thank you - UTB.

Clear, concise, polite, responsive and very helpful, Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for your review, Jon. We're delighted that everything was clear and easy for you! Nick Response date: 1st February 2024

Great service

Setting up a new account was so quick and easy. Excellent communication throughout Reviewed on: 8th January 2024

Reply from United Trust Bank Thank you for your review, Brian. We're pleased everything was straightforward for you, and that you received great communication from us. Nick Response date: 1st February 2024

Great service and competitive interest rates.

Great service and competitive interest rates. Reviewed on: 3rd January 2024

Reply from United Trust Bank Thank you for your review, JC. We're pleased you found our service great and that the rates were right for you! Nick Response date: 1st February 2024

Excellent service

Fantastic account and helpful staff Reviewed on: 3rd April 2023

Great interest rates.

Easy to use saving accounts and fixed rate bonds. Reviewed on: 25th January 2023

Do you have a different United Trust Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

United Trust Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub