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United Trust Bank reviews

United Trust Bank logo
Rated Excellent • 4.91/5

United Trust Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 2,017 product reviews

Average score of 4.91/5
5 star
92%
4 star
8%
3 star
0%
2 star
0%
1 star
0%
Reviews for United Trust Bank have trended positively over the past 90 days

United Trust Bank really shines with its competitive interest rates and straightforward online services, especially for Cash ISA and Personal Savings. The staff are friendly and easy to reach, making banking feel personal and hassle-free. Some found the online banking a bit basic or had minor glitches, but overall the service is reliable and reassuring.

Positive themes

  • United Trust Bank’s customer service is friendly, helpful and easy to reach by phone.
  • United Trust Bank offers very competitive interest rates across savings and ISA products.
  • Opening accounts and online processes with United Trust Bank are straightforward and easy.

Negative themes

  • Some find United Trust Bank’s online banking a bit basic or not fully mature yet.
  • A few experienced delays or issues with ISA interest rate info needing senior intervention.
Summarised by AI
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About United Trust Bank

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United Trust Bank at a glance

Reviews for United Trust Bank

Showing 11 of 2017 company reviews • Last reviewed within 7 days

Top Rate

Personal Savings • 21st February 2026

Reliable, quick to respond, impressive staff, easy to use on line.

{"display":"Alistair Mac","full_name":"Alistair Mac","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Tub gives good interest on savings

Personal Savings • 21st February 2026

Tub gives good interest on savings

{"display":"Farouk Younis","full_name":"Farouk Younis","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Thank you

    Telephone call to help with my enquiries was dealt with no problem. The youngman i spoke with was very helpful.

    {"display":"Adam M","full_name":"Adam M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Adam M 21st February 2026
  • 5/5

    Great customer service.

    Great customer service. Friendly, helpful & knowledgeable staff.

    {"display":"Catherine G","full_name":"Catherine G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Catherine G 20th February 2026
  • 5/5

    The UTB website is easy to manage and to navigate.

    The UTB website is easy to manage and to navigate. it is signposted clearly and the log-on requirements are straightforward.

    {"display":"Elaine M","full_name":"Elaine M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Elaine M 20th February 2026
  • 5/5

    I have saved with 10 business banks in the uk, and r...

    I have saved with 10 business banks in the uk, and rate utb the best for their highly competitive savings rates and friendly and efficient customer service.

    {"display":"Simon","full_name":"Simon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Accounts
    Simon 20th February 2026
  • 5/5

    I have 2 UTB accounts.

    I have 2 UTB accounts. Savings 3 year account and a cash ISA. I am a retiree and I choose UTB on Martin Lewiss' recommendations.... I have 2 UTB accounts. Savings 3 year account and a cash ISA. I am a retiree and I choose UTB on Martin Lewiss' recommendations. The accounts perform really well and I know I can trust them to help my investments grow. I plan to add another 5 year cash ISA in April 2026, which will give me a guaranteed sum to add to my retirement pot. I do not have a lot of money available to invest but by spacing the yearly investments and using the annual interest to help build up a decent amount, that gives me the money to invest in a new savings plan. Read more Read less

    {"display":"Breige M","full_name":"Breige M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Breige M 19th February 2026
  • 5/5

    stupendous banking facility - outstanding

    stupendous banking facility - outstanding

    {"display":"Alex O","full_name":"Alex O","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1131307.png"}}'s avatar
    Business Accounts
    Alex O 19th February 2026
  • 5/5

    Really nice company to deal with.

    Really nice company to deal with. Very quick to get through to someone who can help with a query.

    {"display":"Yorkshire girl","full_name":"Yorkshire girl","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great communication over the phone when you want it

    Great communication over the phone when you want it

    {"display":"Louis ","full_name":"Louis ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Louis 19th February 2026
  • 5/5

    Very helpful , after dealing with high street banks...

    Very helpful , after dealing with high street banks a refreshing surprise to find good customer service and the right product

    {"display":"Richard C","full_name":"Richard C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Accounts
    Richard C 18th February 2026

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