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United Trust Bank reviews

United Trust Bank logo
Rated Excellent • 4.78/5

United Trust Bank reviews

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Review summary

People rate this company as Excellent based on 46 product reviews

Average score of 4.78/5
5 star
87%
4 star
7%
3 star
2%
2 star
0%
1 star
4%

Latest positive rating

5/5

I cannot praise them enough.

I cannot praise them enough. I called today in fact to check on the changes to ISA arrangements for the new tax year. Call was... I cannot praise them enough. I called today in fact to check on the changes to ISA arrangements for the new tax year. Call was answered in less than 30 seconds, I was given immediate, precise and clear guidance on my options for multiple accounts from this April. Staff member friendly, knowledgeable and she was immediately able to help. Calls are always answered from company staff in this country, with no need for being placed on hold. I already have 3 bonds with them at present, it would be difficult to beat them on interest rate. Read more Read less

{"display":"sam o","full_name":"sam o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal Savings
sam o 19th March 2024

Latest negative rating

1/5

Straight forward and excellent service.

Straight forward and excellent service. Interest rates very competitive.

{"display":"Julian Taylor","full_name":"Julian Taylor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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United Trust Bank at a glance

Reviews for United Trust Bank

Showing 11 of 46 company reviews

I cannot praise them enough.

Personal Savings • 19th March 2024

I cannot praise them enough. I called today in fact to check on the changes to ISA arrangements for the new tax year. Call was... I cannot praise them enough. I called today in fact to check on the changes to ISA arrangements for the new tax year. Call was answered in less than 30 seconds, I was given immediate, precise and clear guidance on my options for multiple accounts from this April. Staff member friendly, knowledgeable and she was immediately able to help. Calls are always answered from company staff in this country, with no need for being placed on hold. I already have 3 bonds with them at present, it would be difficult to beat them on interest rate. Read more Read less

{"display":"sam o","full_name":"sam o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Svetoslav

Personal Savings • 16th March 2024

For the chocolates and the same time as you are in the day you are free

{"display":"Svetoslav Shalamanov ","full_name":"Svetoslav Shalamanov ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/867788.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I recently purchased a 7year ISA,giving a very tasty 5.

    I recently purchased a 7year ISA,giving a very tasty 5.2% return.Setting it up was very easy and the customer service team kept me appraised of... I recently purchased a 7year ISA,giving a very tasty 5.2% return.Setting it up was very easy and the customer service team kept me appraised of all the formalities.I felt that my money was in safe hands. Read more Read less

    {"display":"Daz Ford","full_name":"Daz Ford","avatar":{"url":"\/assets\/uploads\/avatars\/users\/853708.png"}}'s avatar
  • 5/5

    Highly Recommended

    My experience entailed excellent communication from the outset. It was easy to open an account and I felt extremely confident in terms of the security... My experience entailed excellent communication from the outset. It was easy to open an account and I felt extremely confident in terms of the security of my information. I have been very happy with the service provided and have already made recommendations to others. Read more Read less

    {"display":"Jane","full_name":"Jane","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Jane 7th March 2024
  • 5/5

    I have been a customer for several years now and hav...

    I have been a customer for several years now and have always been impressed with UTB’s rates, and the ease of using the website.

    {"display":"Mark","full_name":"Mark","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Mark 4th March 2024
  • 5/5

    Good interest rates with a bank you can trust.

    Good interest rates with a bank you can trust. Account easy to open and confirmation sent by actual letter. Website has wealth of information on... Good interest rates with a bank you can trust. Account easy to open and confirmation sent by actual letter. Website has wealth of information on savings, what more does a customer want/ Read more Read less

    {"display":"Joan T","full_name":"Joan T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Joan T 25th February 2024
  • 5/5

    happy with info provided, an quality of services

    happy with info provided, an quality of services

    {"display":"eva","full_name":"eva","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    eva 23rd February 2024
  • 5/5

    Easy & Secure site.

    Easy & Secure site. Rates competitive

    {"display":"Roger T","full_name":"Roger T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Roger T 23rd February 2024
  • 5/5

    UTB have a good reputation in the charitable sector

    We are a not for profit entity and UTB specialise in investment accounts for charities and the like and having received a substantial legacy our... We are a not for profit entity and UTB specialise in investment accounts for charities and the like and having received a substantial legacy our organisation found UTB returns to be very advantageous. Read more Read less

    {"display":"Nigel R","full_name":"Nigel R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Nigel R 22nd February 2024
  • 5/5

    A pleasant and profitable experience

    It has been a hassle free experience. The process of opening an account was through and professional yet easy.

    {"display":"Mohammed K","full_name":"Mohammed K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Mohammed K 22nd February 2024
  • 5/5

    Great rates for easy investing

    Great rates, easy to create an account and start investing

    {"display":"Simon Aston","full_name":"Simon Aston","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Simon Aston 22nd February 2024

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