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United Trust Bank reviews

United Trust Bank logo
Rated Excellent • 4.91/5

United Trust Bank reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 2,221 product reviews

Average score of 4.91/5
5 star
92%
4 star
8%
3 star
0%
2 star
0%
1 star
0%
Reviews for United Trust Bank have trended positively over the past 90 days

United Trust Bank really shines with its competitive interest rates and straightforward online services, making saving and managing accounts a breeze. The staff are friendly, helpful, and quick to respond, which adds a reassuring personal touch. Some find the online platform a bit limited or clunky, but overall the service feels reliable and efficient.

Positive themes

  • United Trust Bank offers consistently competitive interest rates across savings and ISAs.
  • The online system for United Trust Bank is easy to use and simple to navigate.
  • United Trust Bank staff are friendly and helpful with quick responses to queries.

Negative themes

  • Some find United Trust Bank's online platform limited or not fully intuitive yet.
  • A few customers experienced delays or confusion over interest rate information.
Summarised by AI
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About United Trust Bank

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United Trust Bank at a glance

Reviews for United Trust Bank

Showing 11 of 2221 company reviews • Last reviewed within 7 days

Solid bank performance and return on cash ISA

Cash ISA • 28th March 2026

Best cash ISA on offer, easy to use web site. Trusted bank

{"display":"David Bell","full_name":"David Bell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent customer service

Personal Savings • 28th March 2026

Provides excellent customer service with a short phone call

{"display":"Ann M","full_name":"Ann M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    great to deal with and easy to use good information

    great to deal with and easy to use good information

    {"display":"JEFF MORT","full_name":"JEFF MORT","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110167.png"}}'s avatar
  • 5/5

    Found UTB to be efficient and easy to look at online...

    Found UTB to be efficient and easy to look at online account.

    {"display":"Jean J","full_name":"Jean J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Jean J 28th March 2026
  • 5/5

    Good rates of interest ,kept up to date with what is...

    Good rates of interest ,kept up to date with what is going on in the financial world.

    {"display":"Mrs B","full_name":"Mrs B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Mrs B 27th March 2026
  • 5/5

    .... .... .... ..... ...

    .. ... ... .... ... .... .... . . ...

    {"display":"Navin Shah","full_name":"Navin Shah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Navin Shah 27th March 2026
  • 5/5

    Really helpful customer service when I was opening m...

    Really helpful customer service when I was opening my account

    {"display":"Pinkoob","full_name":"Pinkoob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Pinkoob 27th March 2026
  • 5/5

    We looked at other banks and found the interest rate...

    We looked at other banks and found the interest rates very competitive and when we contacted the bank the whole process was simple and easy to understand

    {"display":"Richard G","full_name":"Richard G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    First time I had used United Trust Bank and the inve...

    First time I had used United Trust Bank and the investment was processed very efficiently

    {"display":"Pauline A","full_name":"Pauline A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Pauline A 26th March 2026
  • 5/5

    I feel my money is very safe with UTB

    I feel my money is very safe with UTB i am very happy with the service i receive i have never had any problems to... I feel my money is very safe with UTB i am very happy with the service i receive i have never had any problems to worry about keep it going UTB, Read more Read less

    {"display":"james b","full_name":"james b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    james b 26th March 2026
  • 5/5

    Simple and stright forward, just very easy to use

    Simple and stright forward, just very easy to use

    {"display":"Michael H","full_name":"Michael H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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