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United Trust Bank: Charity Accounts reviews

Name: Charity Accounts
Rating: 4.89 (23 reviews)

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4.89

Based on 23 reviews, last reviewed 24th Mar 2026

1500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

13%

3 star

2 star

1 star

Latest highest rating:

5

My issue was resolved in minutes by an actual person. I contacted customer service with a query and was dealt with courtiously and efficiently. My issue was resolved in minutes by an actual person. Reviewed on: 24th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Are you trying to determine whether United Trust Bank Charity Accounts offer good value for money? At Smart Money People, we collect reviews of United Trust Bank Charity Accounts in order to help you make an informed decision. If you're an existing United Trust Bank customer, please share your experience and let others know what you thought of their Charity Accounts.

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United Trust Bank Charity Accounts reviews (23)

My issue was resolved in minutes by an actual person.

I contacted customer service with a query and was dealt with courtiously and efficiently. My issue was resolved in minutes by an actual person. Reviewed on: 24th March 2026

Very good support when enquiring about two different...

Very good support when enquiring about two different charity products although given the wrong information at one point it was rectified quickly on questioning and all was resolved. Very happy with our products and service Reviewed on: 13th March 2026

Have been very helpful with our charity account

Have been very helpful with our charity account Reviewed on: 12th March 2026

Great account and easy to manage online

Great account and easy to manage online Reviewed on: 7th March 2026

I have always found the staff extremely helpful and...

I have always found the staff extremely helpful and approachable with both a Charity account and also a personal account. They always go the extra mile. Interest rates are very competitive on all their accounts. Reviewed on: 5th March 2026

The United Trust Bank have helped our charity to grow

The United Trust Bank have helped our charity to grow our financial strength, first with a term deposit and now with an easy access account. We are approaching a time when we will be faced with a large bill for a major repair to our Grade 2 listed property. Any contribution accepted willingly! Reviewed on: 5th March 2026

Rates are very competitive.

Rates are very competitive. Internet site well set out and easy to follow. Reviewed on: 24th February 2026

Would highly recommend.

Our charity moved it's reserves to Fixed term bond accounts with UTB almost a year ago. They offer competitive interest rates, an easily navigable online portal and exceptional customer service. Would highly recommend. Reviewed on: 17th February 2026

They have provided the service as advertised with ef...

They have provided the service as advertised with efficiency and curtesy Reviewed on: 13th February 2026

UTB is the leading bank for Clubs, Societies, Associ...

UTB is the leading bank for Clubs, Societies, Associations, Charities and unincorporated bodies in this much neglected sector of the banking market. I eneged with over thirty competitor banks seeking competetive, market related interest rates for our small fixed deposit portfolio. Most other banks take much larger margins from theri customers and endure no shame is doing do. Reviewed on: 13th February 2026

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