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United Trust Bank: Personal Savings reviews

4.90
Based on 1,333 reviews, last reviewed 10th Mar 2026
32100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good rates and comms, easy to navigate website Good rates, easy access, good easy to navigate website, good communications Reviewed on: 10th March 2026
Patrick D's avatar
Patrick D

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1333)

United Trust Bank, professional and efficient

5
United Trust Bank provide an efficient and wholly professional banking experience. The staff are knowledgable, friendly and very efficient in answering queries and solving issues. The security of money on deposit or being transferred provides a lot of confidence in the UTB processes and procedures. Reviewed on: 6th March 2026

Reliability and attention to details summarise UTB

5
Reliability and attention to detail summarise the approach by UTB in dealing with personal savings and investments Reviewed on: 6th March 2026

Excellent service and product choice

5
Excellent service and product choice Reviewed on: 5th March 2026

All good , no complaints , does what I need

5
All good , no complaints , does what I need Reviewed on: 5th March 2026

Market Leader

5
Over the years my wife and I have held several Isa or Fixed term savings products and have always found UTB to be competitive in the market. Online access to my accounts is a simple process and communication is good. If you are a first time saver then give UTB a chance as they have several different fixed rate terms Reviewed on: 5th March 2026

Simple to operate online.

4
Simple to operate online. Competitive interest rates. Reviewed on: 5th March 2026

I have always had good service from them

5
I have always had good service from them Reviewed on: 5th March 2026

Excellent new client process

5
Straightforward account opening, easy online process, continuing updates. Reviewed on: 5th March 2026

Products & customer service staff

5
Products & customer service staff are pleasant, friendly & professional, attentive, listen & very helpful. A happy customer. Reviewed on: 5th March 2026

I can always speak with someone on the phone if I ha...

5
I can always speak with someone on the phone if I have a problem or need advice.,Good service with no pressure to make a quick decision .its good to know they are ther when needed. Reviewed on: 5th March 2026

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