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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

31% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

I have a fixed interest account with UTB and the int...

I have a fixed interest account with UTB and the interest rate is excellent- as is their customer support. I have contacted them via their online msg service several times & have always received a prompt reply, answering my queries Reviewed on: 15th April 2026

clarity -

site is clear - efficiency with online transactions Reviewed on: 15th April 2026

Transfer money

I tried to transfer money yo another account. I forgot all my details as I was at work, phoned and spoke to a lovely woman who do e it over the phone with me. Reviewed on: 15th April 2026

Simplicity in application

The application for the savings account was simple and quick, without any annoying obstacles. Reviewed on: 14th April 2026

Excellent website.

Excellent website. Simple and easy to use. But with. clarity Reviewed on: 14th April 2026

We’ve been with United Trust Bank for several years...

We’ve been with United Trust Bank for several years now and right from the start they have been helpful and informative. Anytime we need to ask a question they are just a phone call away Reviewed on: 14th April 2026

A warm welcome every time.

I opened my first savings account soon after they opened. The staff were extremely helpful then, and that is how they are today. I really am a very satisfied customer. I introduced my wife as a customer and she was well pleased with their service too, Reviewed on: 14th April 2026

Good company to do business with

Good company to do business with - dealing with accounts on their website is straightforward and they offer competitive rates, Reviewed on: 14th April 2026

A comfortable process, fast email response, a couple...

A comfortable process, fast email response, a couple of orders made out of hours were missed, but the fix was fast as was the apology. Good rates. Reviewed on: 14th April 2026

New Savings product

Took out a fixed term deposit. Did it online with no issues whatsoever Reviewed on: 14th April 2026

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