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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1338 reviews)

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4.90

Based on 1,338 reviews, last reviewed 12th Mar 2026

32600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Always kept up to date with maturity Always kept up to date with maturity Reviewed on: 12th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1338)

Better savings rates than elsewhere

I found the experience of signing up easy. It's clear how to access my account. I have contacted customer support once, they answered my question inside 24 hours in one reply. The interest rate paid on savings is and has remained competitive. Reviewed on: 27th February 2026

Safe and trusted savings account

Safe and trusted savings account Reviewed on: 27th February 2026

Variety of fixed savings

Lesser time and varied periods for fixed savings useful if need to stagger income Reviewed on: 26th February 2026

Exemplary Rates & Customer Service

Excellent customer service always- very understanding and patient - a pleasure to deal with and compliment. Reviewed on: 26th February 2026

Very easy to deal with and very responsive and helpful

Very easy to deal with and very responsive and helpful Reviewed on: 25th February 2026

Good interest rates and very good communication.

Good interest rates and very good communication. Reviewed on: 24th February 2026

Excellent service for a Charity Account

I am a trustee on a village hall charity and United Trust give us a good deal interest-rate wise, they are always helpful and provide the service we hoped for when we finally lost patience with the "big bank" we were with. Reviewed on: 24th February 2026

Great customer service and good do website.

Great customer service and good do website. Reviewed on: 24th February 2026

First choice for bonds

Have chosen utb bonds for a number of years. Good interest rates and excellent service Reviewed on: 23rd February 2026

UTB has provided us with good rates of interest.

UTB has provided us with good rates of interest on our 3-month Charity Bonds. We have felt confident to reinvest 8 times. Reviewed on: 23rd February 2026

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