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Vanquis : Aquis Card reviews

Name: Aquis Card
Rating: 4.53 (38 reviews)

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4.61

Based on 38 reviews, last reviewed 14th Jun 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

3 star

Latest highest rating:

5

It was great experience with customer service It was great experience with customer service Reviewed on: 3rd May 2024

Latest lowest rating:

2

Slightly aggressive customer service. Slightly aggressive customer service. Little empathy Reviewed on: 14th June 2024

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About this product

Read reviews of the Aquis card from Vanquis on Smart Money People - the UK’s #1 financial services review site. If you have a poor credit rating and are looking for a credit card, read our Aquis card reviews to see if this is the right card for you. Or if you’re already building your own credit using the Aquis card, share a quick review of your own and help others in a similar situation! Tell us about the card, the customer service, and anything else you think is important for others to know.

Vanquis Aquis Card reviews (38)

Review of the Vanquis, Aquis Card:

absolutely customer-friendly bank

I have had a business relationship with Vanquis bank for years. First a credit card, then a personal loan. I am completely satisfied. Perfect service, customer-centric customer service, friendly prices. I totally recommend it. Reviewed on: 23rd May 2023

Firm but fair

Fair, but high interest rates. However good communications Reviewed on: 3rd June 2019

Fantastic company with excellent and empathic advisors.

A good credit card to have and I find it easy to manage the payments . Reviewed on: 2nd May 2019

Great Card

Easy to understand and simple to use. Reviewed on: 28th June 2017

Good for poor credit rating

Accept people with a poor credit rating Reviewed on: 8th June 2017

Expensive

Rates are very high so very expensive to run up a debt Reviewed on: 1st June 2017

Very unhelpful Customer Service

I've raised a complaint due to their mobile app showing me the wrong available credit. Their Customer Resolutions responded to me that this is OK as the adviser to whom I've reported the fault reset my online banking. (?!) This was the 'adviser's' letter... Reviewed on: 14th May 2017

GOOD FOR POOR CREDIT HOWEVER

HIGH FEES A BAD SIDE CUSTOMER SERVICE HARD TO REACH THEY DONT LIKE TO ADMIT THEY HAVE DONE SOMETHING WRONG Reviewed on: 5th April 2017

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