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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

68% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Easy to contact and simple claims procedure

Easy to contact and simple claims procedure Reviewed on: 13th October 2024

Clear and concise information

Thet provided cover relevant to my needs and it was easy to understand the information. Helpful when I 'phoned to clarify. Reviewed on: 13th August 2019

Excellent service

I’ve been insured for two years now. Two crashes and always so helpful. Great insurance company. Reviewed on: 13th August 2019

Excellent no hassle service

Used Velosure for years. Great service. Easy to update policies with new bikes or remove when sold. Unfortunately I had to claim for a set of wheels. The customer service was excellent! I had the new wheels in weeks with no hassle. Would definitely recommend. Reviewed on: 13th August 2019

Very Helpful

Deal with customers brilliantly - claim went very smoothly Reviewed on: 13th August 2019

Personal service

The friendly and efficient, knowledgeable customer service is second to none Reviewed on: 13th August 2019

Fantastic Fast Service

My bike got stolen a few years ago. I submitted the police report, details and paid the excess to Velosure. I got a replace bike and accessories in under a week. Reviewed on: 13th August 2019

Good prices and there when you need them

As per the title, their prices are reasonable and they provide easy claim handling when/if required. Reviewed on: 13th August 2019

Competitive price and great cover

It was easy to set up and the price is competitive. I might never need it but I will be glad I have it when I do. Reviewed on: 13th August 2019

Insurance

We’re the only people who would insure my electric trike, more than helpful and friendly and answered my questions with no problems. Brilliant! Reviewed on: 13th August 2019

Good product and helpful staff

Always have great and prompt service with velosure. Really easy and quick to get the insurance sorted. Thankfully never had to claim however all dealings have been great! Reviewed on: 13th August 2019

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