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Velosure: Cycle insurance reviews

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4.89
Based on 744 reviews, last reviewed 25th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

great cover at a fantastic price great cover at a fantastic price Reviewed on: 25th June 2025
Paul Webb's avatar
Paul Webb

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long
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About this product

Velosure offer a range of bicycle insurance policies.

Choose from single bike, multi bike and e-bike cover. Two levels are available – Velosure Core and Velosure Performance. The Performance policy includes cover for road rage assault, sports and 24/7 cycle rescue.

Velosure bike insurance reviews help you find out what it’s really like to be a customer. If you’ve used Velosure before, you can also leave a review and share your experience.

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Velosure Cycle insurance reviews (744)

Competitive price and great cover

5
It was easy to set up and the price is competitive. I might never need it but I will be glad I have it when I do. Reviewed on: 13th August 2019
Steve's avatar
Steve

Insurance

5
We’re the only people who would insure my electric trike, more than helpful and friendly and answered my questions with no problems. Brilliant! Reviewed on: 13th August 2019
Ary Jones's avatar
Ary Jones

Good product and helpful staff

5
Always have great and prompt service with velosure. Really easy and quick to get the insurance sorted. Thankfully never had to claim however all dealings have been great! Reviewed on: 13th August 2019
Ben's avatar
Ben

I am velo happy with my quote

4
My renewal price was competitive and the communication and payment process was simple and straightforward. Very helpful. Thanks Velosure. Reviewed on: 13th August 2019
A's avatar
A

Never needed to claim, but seems OK

4
see above, I 've never needed to claim Reviewed on: 13th August 2019
Mary Foster's avatar
Mary Foster

Good value and quick and easy claims

5
Having had a couple of crashes in recent years that have led to some very pricey repair jobs, I have claimed on multiple occasions. each time claims have been paid very quickly without any dragging of the feet. Furthermore velosure is also the cheapest insurer I can find Reviewed on: 13th August 2019
Ben Gibson's avatar
Ben Gibson

Helpful, easy and friendly service

5
I have used Velosure for the past 2 years and have found them very user friendly for an insurance company. Their customer service and helpful friendly phone manner are fantastic. Reviewed on: 13th August 2019
Richard A's avatar
Richard A

Great service!

5
Following a nasty bike crash the team couldn’t have been more helpful in sorting out the aftermath with the bike. Managed to get the equipment sorted quickly and efficiently to enable me to continue with my training which ultimately resulted in the completion of Ironman Lake Placid! Reviewed on: 13th August 2019
Paul Hardcastle's avatar
Paul Hardcastle

Velosure Customer Review

5
Dealt with my single claim really well, very smooth. Everyone who I spoke on the phone with was polite and accommodating. Reviewed on: 13th August 2019
Matthew Eglen's avatar
Matthew Eglen

They do exactly what you pay them for

5
Having bee withi velosure a few years now, I’ve been lucky to have used them and never had an issue with the claims process or the people that work for them or heir agents. Excellent customer service and experience. Helpful, professional and knowledgeable. Refreshingly pleasant to deal with. Reviewed on: 13th August 2019
Phillip Law's avatar
Phillip Law

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