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Sainsburys Bank Car Insurance Reviews

Ratings based on 26 reviews Last review 1 month ago

Sainsburys Bank car insurance reviews on Smart Money People come from drivers like you! You can read these honest Sainsburys Bank car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read...

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Sainsburys Bank car insurance reviews on Smart Money People come from drivers like you! You can read these honest Sainsburys Bank car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Sainsburys Bank before, you too can write a short Sainsburys Bank car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Your Car Insurance Reviews (26)

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21st May 2019

Watch Out at Renewal Time!!!

Been with Sainsburys for a year, and I was quite happy with the policy and the price, I received notice that my policy would 'Auto Renew' but decided to check the details. I was very disappointed to see my premium increase from £660 to £805 (Nothing h...

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Been with Sainsburys for a year, and I was quite happy with the policy and the price, I received notice that my policy would 'Auto Renew' but decided to check the details. I was very disappointed to see my premium increase from £660 to £805 (Nothing has changed at all, I haven't had any claims, and have a long no claims history). I challenged the company on why this was, not given a sensible answer so looked elsewhere, glad I did!! insured on the same terms elsewhere for £540, some £265 cheaper. My lasting impression is that whilst the initial year premium may look good, they will rip you off at renewal time. Best avoided

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4th May 2019

Updating policy

Tried to inform Sainsburys car insurance that I, as a named driver, had picked up a 3 point penalty for speeding - awful experience. The representative was hugely unhelpful, stalled at every possible opportunity and charged us for doing the right...

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Tried to inform Sainsburys car insurance that I, as a named driver, had picked up a 3 point penalty for speeding - awful experience. The representative was hugely unhelpful, stalled at every possible opportunity and charged us for doing the right thing. He "waived" the admin fee, but then charged us for changing the details on the policy - is that not admin? He then asked for the cars mileage - surely this is completely irrelevant to the purpose of the call. The Sainsbury's representative was disgraceful - will never use them again.

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6th April 2019

Not very good

Tried to swap insurance when I bought a new car (similar to my old) they just said no cover??? Can’t explain why but if you fit a tracker it might help? What a load of ****. Good job I left myself time to get a policy from one of the better companies!

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Tried to swap insurance when I bought a new car (similar to my old) they just said no cover??? Can’t explain why but if you fit a tracker it might help? What a load of ****. Good job I left myself time to get a policy from one of the better companies!

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19th January 2019

Not appreciate they customers.

Been with them for 1 year. Next year renewal price was twice bigger than original. While checking on their website for pet insurance the price was cheaper than what they was asking for renewal. When i contact customer service regarding this just been...

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Been with them for 1 year. Next year renewal price was twice bigger than original. While checking on their website for pet insurance the price was cheaper than what they was asking for renewal. When i contact customer service regarding this just been told its discount for new customer and they will not apply this discount for me. Completely dont appreciate they customer for staying with them. Havent done any claims with them so nothing to say about it, but they customer services let me down, not going to come back to them anymore.

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4th January 2019

AVOID - NOT GOOD

WARNING - do not use Sainsburys bank for your car insurance if there is any chance you may want to cancel part way through the year. I cancelled with 3 months left to go anticipating saving some money after Christmas - this was not the case. I ended...

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WARNING - do not use Sainsburys bank for your car insurance if there is any chance you may want to cancel part way through the year. I cancelled with 3 months left to go anticipating saving some money after Christmas - this was not the case. I ended up paying the remaining amount in one lump sum less £25. If I had realised this I wouldn't have bothered cancelling and would have left the car insured. After speaking to them for clarification when the paperwork came through they confirmed this was the case and I could not reinstate the policy. What a farce! I now know why my 6 other cars are all insured with Direct Line or Lancaster. You may pay a bit more overall but the service is second to none and never had any problems with making amendments to policies. DO NOT USE

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27th September 2018

Not a good experience.

Took out a policy on line . We did not disclose a speeding conviction which was over 3 years ago as did not realise they stipulated 5 years. Rang next day to explain mistake .. flatly refused to insure us . We had paid for annual policy so asked about...

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Took out a policy on line . We did not disclose a speeding conviction which was over 3 years ago as did not realise they stipulated 5 years. Rang next day to explain mistake .. flatly refused to insure us . We had paid for annual policy so asked about refund.
3 phone calls after still waiting a £300 refund . A genuine mistake
now received a letter stating we have cancelled your policy .

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28th July 2018

Do Not Use!

Do not use them. If you need to call to resolve a problem they have created expect to wait on hold for 35 - 65 minutes. They have lost £2900 of my money, after a bodged balance transfer, missing since 05/6/18 and they refuse to do anything about it. ...

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Do not use them. If you need to call to resolve a problem they have created expect to wait on hold for 35 - 65 minutes. They have lost £2900 of my money, after a bodged balance transfer, missing since 05/6/18 and they refuse to do anything about it. Interest is accruing and they don't care.

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27th July 2018

Total lack of compasion and failure to supply as per T&C's of policy

I have been driving for 35 years, and have never been treated and dismissed as someone who knows nothing and treated like a fool and totally...

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I have been driving for 35 years, and have never been treated and dismissed as someone who knows nothing and treated like a fool and totally disrespected.
Do not take out insurance my experience is car insurance with Sainsbury's Bank they sell you additional item such as courtesy car to ensure you receive the equivalent car as your but they take 3 days and many phone calls in which they continue to fob you off with anything but the equivalent to your car in regard to boot carrying space and seats.
You make a complaint and to be told your complaint cant be upheld as they have done all they said they would but they haven't. they even lie about what cars are available to ensure they don't have to pay for the equivalent car to yours.
My opinion is to stay well clear from such a shabby insurance organisation.


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29th June 2017

Crazy made up prices

Year one was a fair price but when the renewal came through the price was doubled even though I gained an extra years ncb. I spoke to a manager to find out if they could give me a realistic price and all I got back was that's the best we can do for...

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Year one was a fair price but when the renewal came through the price was doubled even though I gained an extra years ncb. I spoke to a manager to find out if they could give me a realistic price and all I got back was that's the best we can do for you. Loyalty certainly is not rewarded.

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