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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

68% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Easy to contact and simple claims procedure

Easy to contact and simple claims procedure Reviewed on: 13th October 2024

I am velo happy with my quote

My renewal price was competitive and the communication and payment process was simple and straightforward. Very helpful. Thanks Velosure. Reviewed on: 13th August 2019

Never needed to claim, but seems OK

see above, I 've never needed to claim Reviewed on: 13th August 2019

Good value and quick and easy claims

Having had a couple of crashes in recent years that have led to some very pricey repair jobs, I have claimed on multiple occasions. each time claims have been paid very quickly without any dragging of the feet. Furthermore velosure is also the cheapest insurer I can find Reviewed on: 13th August 2019

Helpful, easy and friendly service

I have used Velosure for the past 2 years and have found them very user friendly for an insurance company. Their customer service and helpful friendly phone manner are fantastic. Reviewed on: 13th August 2019

Great service!

Following a nasty bike crash the team couldn’t have been more helpful in sorting out the aftermath with the bike. Managed to get the equipment sorted quickly and efficiently to enable me to continue with my training which ultimately resulted in the completion of Ironman Lake Placid! Reviewed on: 13th August 2019

Velosure Customer Review

Dealt with my single claim really well, very smooth. Everyone who I spoke on the phone with was polite and accommodating. Reviewed on: 13th August 2019

They do exactly what you pay them for

Having bee withi velosure a few years now, I’ve been lucky to have used them and never had an issue with the claims process or the people that work for them or heir agents. Excellent customer service and experience. Helpful, professional and knowledgeable. Refreshingly pleasant to deal with. Reviewed on: 13th August 2019

Fantastic, supportive people

They were extremely supportive through the full experience, every step explained well and clearly as well as settling the claim very quickly. 100% would recommend. Reviewed on: 13th August 2019

VeloSure

Great insurer, good value for money, fantastic service! Reviewed on: 13th August 2019

Fantastic bike insurance

Incredible service from Velosure even with multiple claims, always Swift and friendly. Thanks guys! Reviewed on: 13th August 2019

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