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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

68% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Easy to contact and simple claims procedure

Easy to contact and simple claims procedure Reviewed on: 13th October 2024

Speedy and sympathetic

Have to use them on three occasions each one was dealt with swiftly with understanding, knowledgable and sympathetic staff. Reviewed on: 26th July 2019

Good, quick service

Velosure helped me recover the costs of my damaged bike following an accident when a car knocked me off. They were very helpful and quickly ensured my claim was processed quickly. I received a payment for my damaged bike, clothes etc. in a few days! Reviewed on: 25th July 2019

Good cover, economical premium

Having compared several e-bike comprehensive policies, I judged that the level of cover was very good in terms of the economical premium. The telephone support was good, and they send a renewal reminder in plenty of time, but I have deducted a star for the need to telephone the insurer each year to actually purchase the renewal. Reviewed on: 25th July 2019

Great value

At last a company that doesn't up premiums every year but still gives customer loyalty prices to match with clear cover policy Reviewed on: 24th July 2019

The best cycle insurance around

After having a nasty accident last October on the bike, I found velosure so helpful in replacing my written off bike. Having also broke my shoulder in the accident, they also out me in touch with their legal team to go for a claim. I can't recommend velosure enough, and now I'm back on the bike I wouldn't be without them. Reviewed on: 24th July 2019

Great cover, peace of mind

Very helpful on phone, clarity of cover provided. Reviewed on: 24th July 2019

Velosure

All round excellent service, from start to finish. I have previously had to claim for a damaged bike, and Velosure were brilliant. Reviewed on: 24th July 2019

Great service, good prices

Friendly, efficient service and the best price I've found for the last two years Reviewed on: 24th July 2019

Simply the best for bikers

Easy to use run by cyclist for cyclist. They know what you need from the rider who goes to work to thoughts attacking the Alps. First Class Reviewed on: 24th July 2019

Every cycle commuter should use them

Velosure is the most comprehensive cover I could find. Very easy to use and am happy in the knowledge that my family and bikes are covered in the majority of circumstances. Reviewed on: 24th July 2019

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