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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

68% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Easy to contact and simple claims procedure

Easy to contact and simple claims procedure Reviewed on: 13th October 2024

Good price and benefits

Security is primordial and i get all what I need in this company! Reviewed on: 23rd July 2019

Definitely highly recommend.

Can not fault the service which is carried out by professional, well informed. polite people. What more is their to say. Reviewed on: 23rd July 2019

Excellent value for money

A value for money, fully comprehensive cycle policy that is hard to beat.. Reviewed on: 23rd July 2019

2 claims, 2 payouts, 2 pleasureable experiences

From the moment I took the insurance out the customer service, level of communication and general professionalism at Velosure has been excellent. I have been unfortunate enough to need 2 claims this year and Mandy has been outstanding at sorting everything extremely quickly. Just brilliant! Reviewed on: 23rd July 2019

GREAT COMPANY TO INSURE YOUR BIKE WITH

Thankfully I have not had to use Velosure i.e. make a claim but so far have found their insurance the best in a crowded marketplace. Reviewed on: 23rd July 2019

Peace of mind

I was initially a little worried about taking my new bike out and leaving it. I am feeling much more confident now, knowing I have the best bicycle insurance. Reviewed on: 23rd July 2019

Mostly great

Slightly long winded approach to confirming details of my bike theft. However, once I'd supplied the required details everything was very smooth and efficient. Reviewed on: 23rd July 2019

Top customer service as always

I've used Velosure for several years now and the customer service has always been very helpful and efficient. Reviewed on: 23rd July 2019

Perfect Choice!

I looked at several insurance suppliers to cover my pride and joy, and Velosure hit the spot. They were not the cheapest option out there, but dealing with them gave me confidence that they were the right choice. Always quick to answer any queries and easy to add any upgrades to the policy. I really hope that I don’t need to call on them for an accident or theft, but am confident that they would help me out with the minimum of fuss. Reviewed on: 23rd July 2019

Best bike insurance

Been with velosure about 3 years .couldn't be any more helpful .staff amazing Reviewed on: 23rd July 2019

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