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Velosure: Cycle Insurance reviews

4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
13% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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1%
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0%
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0%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long

About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Love velosure, the staff are wonderful and very help...

5
Love velosure, the staff are wonderful and very helpful! Reviewed on: 16th October 2024

Quick and Easy to Arrange

5
Been using for several years As a lone female cyclist. Nice to know support is there. Reviewed on: 17th October 2022

Best Bikesurance

5
Certainly one of the most affordable insurance around Reviewed on: 17th October 2022

Great service

5
Velosure have always provided a top service when interacting with them. Customer service is always friendly and informative. Reviewed on: 16th October 2022

Very comprehensive cover with good value

5
Very pleased with Velosure’s service. Reviewed on: 16th October 2022

Velosure Cycle Insurance

4
Velosure have given me piece of mind that my cycle is covered and can be replaced should anything happen to it. They are also easy to contact although I have not had to claim from them and it's my second year with them. Reviewed on: 16th October 2022

so easy to apply on form

5
When you do form , I like do form and they just leave me alone and take money every month out my acount .no worry Reviewed on: 16th October 2022

Customer focussed

4
Knowledgeable staff and great cover Reviewed on: 16th October 2022

Mixed feelings

3
Obviously you will only know how good an insurance company really when you need to use it. The only time I have had to use them, was when I got a flat tyre, which I was unable to repair myself. Upon calling the insurance company I was informed that a taxi would be despatched to get me to the nearest bike shop. However two later and still no taxi So based on my experience so far I am not impressed. Reviewed on: 16th October 2022

Great company to deal with

5
Getting insurance for my trike was quite difficult until Velosure was recommended to me. It was so easy to setup and the people at the end of the phone are really helpful and polite. Reviewed on: 16th October 2022

Simple process for a cover tailored to my needs

5
Very easy transaction with people that know what they are talking about Reviewed on: 16th October 2022
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