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Velosure: Cycle insurance reviews

4.89
Based on 744 reviews, last reviewed 25th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

great cover at a fantastic price great cover at a fantastic price Reviewed on: 25th June 2025
Paul Webb's avatar
Paul Webb

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long

About this product

Velosure offer a range of bicycle insurance policies.

Choose from single bike, multi bike and e-bike cover. Two levels are available – Velosure Core and Velosure Performance. The Performance policy includes cover for road rage assault, sports and 24/7 cycle rescue.

Velosure bike insurance reviews help you find out what it’s really like to be a customer. If you’ve used Velosure before, you can also leave a review and share your experience.

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Velosure Cycle insurance reviews (744)

Mixed feelings

3
Obviously you will only know how good an insurance company really when you need to use it. The only time I have had to use them, was when I got a flat tyre, which I was unable to repair myself. Upon calling the insurance company I was informed that a taxi would be despatched to get me to the nearest bike shop. However two later and still no taxi So based on my experience so far I am not impressed. Reviewed on: 16th October 2022

Great company to deal with

5
Getting insurance for my trike was quite difficult until Velosure was recommended to me. It was so easy to setup and the people at the end of the phone are really helpful and polite. Reviewed on: 16th October 2022

Simple process for a cover tailored to my needs

5
Very easy transaction with people that know what they are talking about Reviewed on: 16th October 2022

Great insurance

5
Good experience when needed to claim Reviewed on: 16th October 2022

Fab

5
Very pleased with Velosure. Comprehensive and well priced insurance. Friendly staff too. Reviewed on: 12th October 2022

Great service

5
I liked that I wasn't put under pressure to take out the policy which suggests confidence in their products. Everything was carefully explained & all of my questions answered. A very easy process. Reviewed on: 11th October 2022

Good service and prices

5
Velosure staff always helpful and friendly Reviewed on: 11th October 2022

Excellent service

5
Although I’m fortunate not to have made a claim the service so far has been very impressive. I decided to take insurance after I had 2 bikes stolen from inside my apartment block. Reviewed on: 11th October 2022

Great people to do business with.

5
First class service, at a very reasonable price, delivered by great people. Reviewed on: 11th October 2022

Recommended by fellow cyclists.

5
Clear policy paperwork. Helpful office staff. A number of years insured with them. In conversation with colleagues, I have established that this firm is well thought of by them. Reviewed on: 11th October 2022

Review Velosure: Cycle insurance now

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