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Virgin Money: M Plus Account reviews

Name: M Plus Account
Rating: 3.5 (14 reviews)

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3.13

Based on 14 reviews, last reviewed 5th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

57%

4 star

29%

Latest highest rating:

5

Great Premium Account for Insurance for travel, gadgets Great Premium Account for Insurance for travel, gadgets and car travel. This meets my needs to cover myself and immediate family. For the monthly fee ... Read more Reviewed on: 24th August 2024

Latest lowest rating:

2

I’m a contractor and came over from Mettle. I’m a contractor and came over from Mettle. This account is far too basic for running my business. I’ve gone back to Mettle as with them I can categor... Read more Reviewed on: 8th November 2024

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About this product

The M Plus account is designed to assist with money management and saving. The account is linked to Virgin Money’s M Plus Saver, and account holders can access exclusive ISAs and savings rates. The account is free to open and manage, and it offers a range of cashback deals.

Integrating your savings into your day-to-day finances can be an effective way to save. Our Virgin Money M Plus reviews can give you valuable insight into this savings-focused current account. Be confident you’re making the right decision by reading the reviews on Smart Money People.

Find out why customers chose the M Plus account and if they’ve been satisfied so far. Has the account supported customers to save more, or made it easier for them to do so? Read about the various features that promote good savings habits. Find out what cashback deals customers have redeemed. Learn about Virgin Money’s mobile banking app. Find these valuable insights in our Virgin Money M Plus reviews.

Leave a review if you have experience with this account. Tell us why you chose the account and how long you’ve had it. Has the account helped you work towards your savings goals? Have you made use of the exclusive ISA offers, and if so, have you been satisfied with them? What are the main benefits of the account, and is there anything that you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest Virgin Money M Plus account review today. Together, we can help people like you make better financial decisions.

Virgin Money M Plus Account reviews (14)

Review of the Virgin Money, M Plus Account:

**Review for Virgin account Not the first time

**Review for Virgin M+ Account Customer Service Experience** Ah, Virgin, where holding music becomes your new favourite playlist, and your account seems as exciting to them as a forgotten sock under the bed. My recent escapade with Virgin’s M+ account customer service felt like starring in my own tragicomedy – minus the comedy. Let’s start with the wait time. By the time someone answered, I felt like I’d grown a beard, learned to play the ukulele, and made peace with my own mortality. Seriously, if patience is a virtue, Virgin should hand out sainthood certificates to anyone who survives their phone queue. When I finally got through, the chaos began. Imagine a circus, but instead of clowns juggling balls, they’re juggling my account details – and dropping them. Confusion doesn’t even cover it. One department sent me to another, and by the end, I wasn’t sure if I was dealing with customer service or an elaborate game of "pass the parcel." What really took the cake (or maybe just took my will to live) was their sheer lack of interest in my account. I mean, I get it, it’s not the Crown Jewels, but could someone at least pretend to care? Instead, I got all the enthusiasm of a teenager asked to do chores. And the empathy? Non-existent. I could have been telling them my house was on fire, and they’d probably have replied with, "Let me transfer you to the fire department… please hold." In short, dealing with Virgin’s M+ account service was like trying to have a deep conversation with a brick wall – slow, frustrating, and utterly pointless. Virgin, if you’re reading this, maybe try pretending your customers matter? Or at least give us frequent flyer miles for all the time we spend on hold. I finally found somewhere to post this this hash happened several times **Rating: 1/5 stars (and that’s generous)** Reviewed on: 5th December 2024

Great Customer Service Experience!

Fantastic Product. Great Current Account, cannot fault it! Reviewed on: 22nd August 2023

Great account

This account really helps me manage my money. It comes with a savings account so it feels more secure than having everything in my current account. The rate is decent enough too. The app is good too. Reviewed on: 28th July 2023

Unable to open Joint account

Trying to open a joint current account for almost 4 months now - second application and still no communication from the bank. I give up! Reviewed on: 23rd July 2023

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