Smart Money People Logo

Virgin Money: M Plus Account reviews

3.46
Based on 19 reviews, last reviewed 27th Feb 2025
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
5%
See only 3 star reviews
11%
See only 2 star reviews
5%
See only 1 star reviews
21%

Latest highest rating:

4

Cydesdale Bank/VM customer for over 50 years I have been a Clydesdale Bank (now Vrgin Money) customer for 50+ years. My wife and I were both staff at one time and we held a ClyBk mortgage for abo... Read more Reviewed on: 27th February 2025
Edward Cunningham's avatar
Edward Cunningham

Latest lowest rating:

2

I’m a contractor and came over from Mettle. I’m a contractor and came over from Mettle. This account is far too basic for running my business. I’ve gone back to Mettle as with them I can categor... Read more Reviewed on: 8th November 2024
James E's avatar
James E

About this product

The M Plus account is designed to assist with money management and saving. The account is linked to Virgin Money’s M Plus Saver, and account holders can access exclusive ISAs and savings rates. The account is free to open and manage, and it offers a range of cashback deals.

Integrating your savings into your day-to-day finances can be an effective way to save. Our Virgin Money M Plus reviews can give you valuable insight into this savings-focused current account. Be confident you’re making the right decision by reading the reviews on Smart Money People.

Find out why customers chose the M Plus account and if they’ve been satisfied so far. Has the account supported customers to save more, or made it easier for them to do so? Read about the various features that promote good savings habits. Find out what cashback deals customers have redeemed. Learn about Virgin Money’s mobile banking app. Find these valuable insights in our Virgin Money M Plus reviews.

Leave a review if you have experience with this account. Tell us why you chose the account and how long you’ve had it. Has the account helped you work towards your savings goals? Have you made use of the exclusive ISA offers, and if so, have you been satisfied with them? What are the main benefits of the account, and is there anything that you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest Virgin Money M Plus account review today. Together, we can help people like you make better financial decisions.

Virgin Money M Plus Account reviews (19)

Review of the Virgin Money, M Plus Account:

Cydesdale Bank/VM customer for over 50 years

4
I have been a Clydesdale Bank (now Vrgin Money) customer for 50+ years. My wife and I were both staff at one time and we held a ClyBk mortgage for about 30 or those years until fully paid off. We are in a strong financial position and therefore a "private client". I've seen personalised service degrade since the VM "merger" and we can no longer have f2f meetings with private client manager (who is Glasgow based) unless we are buying a bank product. Also we are on our 3rd manager in 5 years (previous very good but made redundant) and our nearest branch (VM having closed Guildford & Reading) is 30 - 50 miles away or more. CLub M account is good for insurance coverage and worth the money. Also competitive rates on Cash ISa and 1 year e-bond accounts, al of which my wife and I hold. Hoping the Nationwide acquisition will improve things, although the Scottish element will have disappeared (as it did with Virgin Money rebrand). Reviewed on: 27th February 2025

Fraudulent transaction dealt with well

5
I had a fraudulent transaction in my account, I contacted virgin money and the lady I spoke to was extremely helpful. She raised the case and arranged a new card for me. The money is back in my account today and this happened yesterday Reviewed on: 25th April 2024

Odd system on customer name setup

1
I opened an account recently but they are not able to fix the name problem. My first name has two words but virgin money system will put my second word of First name as Middle name. Their IT still can’t fix or update their system. What year are we living in to face this technical issue? Reviewed on: 18th April 2024

Great package account with all the benefits you need.

5
Great package account with all the benefits you need. Reviewed on: 28th March 2024

Great, simple debit card offering

5
The app isn't too complex but works pretty well. Great cashback offers that, for a free debit card, make use feel worthwhile. Plus fee-free foreign payments, and physically, snazzy card. I can't comment much on how things go when support is needed... But basic usage feels modern and uncomplicated. Reviewed on: 13th March 2024

Great bank

5
Really easy to use app and never had any issues Reviewed on: 24th August 2023

Great Customer Service Experience!

5
Fantastic Product. Great Current Account, cannot fault it! Reviewed on: 22nd August 2023

Great account

5
This account really helps me manage my money. It comes with a savings account so it feels more secure than having everything in my current account. The rate is decent enough too. The app is good too. Reviewed on: 28th July 2023

Unable to open Joint account

1
Trying to open a joint current account for almost 4 months now - second application and still no communication from the bank. I give up! Reviewed on: 23rd July 2023

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Virgin Money has a range of products available. Check the ratings of each product to find the right one for you. View all products