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Voyager Insurance: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.86 (342 reviews)

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4.87

Based on 342 reviews, last reviewed 15th Oct 2024

14% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well we used voyager insurance while we could both b... Well we used voyager insurance while we could both be covered but my husband wasn’t covered last time so we had to change to the peoples insurance ins... Read more Reviewed on: 15th October 2024

Latest lowest rating:

2

I am dying of Cancer and I cannot get my claim dealt... I am dying of Cancer and I cannot get my claim dealt with quickly, with the limited time I have left this is not only stressful but disgraceful as the... Read more Reviewed on: 19th August 2024

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About this product

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Voyager Insurance Travel Insurance reviews (342)

HELPFULLNESS

I used this company last year to go to Portugal and am using again this year to go it Turkey. They bend over backwards to help find the best policy for you and explain everything very clearly. I would definitely recommend to friends and family. Reviewed on: 30th July 2023

Best Service to rely on

No hassle travel package with experts Reviewed on: 9th September 2019

Terrible customer service

I found this site through travel supermarket as I wanted to insure my mother for a 10 days trip to USA Travel super market led me to this site as my mother is EEA resident . I had almost filled in all the form on line but I had to clarify something with her heart condition that needed health check Unfortunately I cannot recall the name of the guy who picked up the phone He was really unhelpful I tried to explain that my mother needed only cover for her USA trip from London He told me that my mother needs to consent for the health check I explained that my mother doesn’t speak English but I can translate . I did not have the chance even to ask what can we do alternatively He told me that I admitted that my mother doesn’t speak English and he just said good bye and hang up That was so rude and upsetting I am a UK resident. So does this mean that who ever do not speak English cannot travel ? Very disappointing customer service Reviewed on: 2nd October 2018

No compassion whatsoever.

Our son died suddenly on March 19 2018 which was two days before we were due to fly out to Tenerife for aa week. The claim consisted of £450 for flights & £90 for the Timeshare accommodation. The last thing that we had on our minds was to cancel the holiday but more than three months later the Insurance Company want even more information even though we have already sent it to them once via our Broker They now want our son's medical certificate as to cause of health & medical history. He wasn't even coming with us & I have already provided a death certificate. Cancellation certificate - are you real? This was the last thing on our minds!!! They want me to resubmit invoices of flights & accommodation which I provided back in April!!!!! This is one of two claims that I have submitted & the second one is still waiting to be resolved. My advice is that you dont touch this company with a barge pole!!! Reviewed on: 8th August 2018

I had a friendly efficient service.

I had never heard of this company and needed insurance for a cruise but l live in Spain and there aren't many companies who provide this service. They were friendly and efficient. Reviewed on: 29th August 2017

Peace of mind like a prince

Someone who has got a promise, behave calmly, patiently and respectfully because he knows that every thing is right. He is sure. In opposite of the other one who doesn't know what to do when a small matter comes up, a little delay and so forth that bring bad thing for your health. Reviewed on: 26th August 2017

Travel insurance

I have used Voyager for a number of years and find the policy cover to be superior to others I have reviewed also having some medical issues their medical screening is simple and straightforward. Reviewed on: 26th August 2017

Great when buying the insurance, very efficient when claiming!

When I bought my insurance the sales reps have been really helpful and the process was very straight forward. After having bought a single trip insurance I changed my mind as I decided to buy a yearly insurance. They did everything to cancel the single trip insurance to go for a one year insurance. It has been super easy. When I had to claim for a trip I had to cancel because of medical conditions in less than a week the process was done and I received an email saying they are going to reimburse the full cost of our trip! I couldn't believe it, they are SO professional and efficient. Thank you so much Voyager Insurance for your impeccable work! Reviewed on: 26th August 2017

Comprehensive

Very comprehensive policy with added knowledge that all areas covered Reviewed on: 17th August 2017

Comprehensive

Many options available to cover all situations. Very comprehensive policy and superb after sales support including claims department Reviewed on: 17th August 2017

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Voyager Insurance: Travel Insurance reviews

14% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Voyager Insurance: Travel Insurance now

Voyager Insurance Travel Insurance reviews (342)

HELPFULLNESS

Best Service to rely on

Terrible customer service

No compassion whatsoever.

I had a friendly efficient service.

Peace of mind like a prince

Travel insurance

Great when buying the insurance, very efficient when claiming!

Comprehensive

Comprehensive

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