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Waggel: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.85 (1239 reviews)

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4.75

Based on 1,239 reviews, last reviewed 7th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to set up the insurance quickly online for my c... Easy to set up the insurance quickly online for my cat, amazing extras and perks with the insurance to give extra value for money! This is the first t... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Waggle are a joke avoid like the plague Made a claim for dental on my dog it was refused because 7 months previous at 6 monthly check up vet said mild build up of tartar which was treated wi... Read more Reviewed on: 7th November 2024

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About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

Waggel Pet Insurance reviews (1239)

Review of the Waggel, Pet Insurance:

Happy to take your money, BUT will do everything to avoid paying out

We've been a Waggel customer for some time, we went with them due to their (now questionable) online reviews and how easy it was to sign up. The whole sales process was a slick as can be - it was really easy to sign up and start paying. The problems started though when our dog was diagnosed with an allergy condition that would require a series of monthly injections. We called Waggel, and they said not a problem - but rather than claim each time, just let them build up and claim 6 months worth. So we let them build up, and now came to make the claim - and this is where it went downhill. We sent all our vet info and medical history. This confirms the dog hadn't been diagnosed with any allergy condition prior to the policy starting out. BUT, the claim was rejected on the grounds that several years ago our dog had an ear infection. Waggel had looked for ANY lame reason not to pay the claim out, so if your dog has had anything (even an ear infection) in the past - then I would not advise insuring with Waggel. They're clearly one of those online companies who make a fortune from people who never claim, but when it comes to actually paying up - they will leave you high and dry. Literally money for nothing. Reviewed on: 22nd August 2023

Straightforward deal

Easy to set, straightforward phrasing Reviewed on: 16th September 2020

Easy to solve bureaucratic things

Easy to solve all those things that take time and patience., with Waggel is only in clicks you get done ... Reviewed on: 16th September 2020

Easy process to join

I was so disappointed with my old insurance company, was pleased with your joining process, lovely people easy to speak to, easy payment very happy Reviewed on: 16th September 2020

Really customer focused

Love everything about the Waggel brand. Really focused on me and my dog! Reviewed on: 16th September 2020

Great experience

Very easy and straight forward from the start to finish. Helpful and easy to do. Reviewed on: 16th September 2020

Wagging my tail

Very good service with online support, I actually spoke to a human being!!! Reviewed on: 16th September 2020

How per insurance should be

So simple to set up, no hidden snags. Just tap tap tap and bam, insurance sorted. Reviewed on: 16th September 2020

Faultless!

Haven’t been able to fault Waggel, good to know from my only interaction they were clearly caring on a personal level. Reviewed on: 16th September 2020

User friendly

A very easy to use website with no hidden extras Reviewed on: 16th September 2020

So easy to set up and such easy information

So far great! Love you can get free consultations with vet over the web! Reviewed on: 16th September 2020

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