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Yorkshire Building Society: Cash ISA reviews

Name: Cash ISA
Rating: 4.57 (28 reviews)

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4.69

Based on 28 reviews, last reviewed 14th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

14%

2 star

Latest highest rating:

5

YBS Cash ISAs Online access to accounts and email reminders of maturity dates and options. Reasonable interest rates and variety of account types Reviewed on: 14th June 2025

Latest lowest rating:

1

This pathetic organisation is either xenophobic or racist This pathetic organisation is either xenophobic or racist. My wife decided to open a cash ISA and to transfer part of her existing cash ISA balance as... Read more Reviewed on: 21st April 2023

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About this product

Yorkshire Building Society Cash ISA reviews (28)

Review of the Yorkshire Building Society, Cash ISA:

Great service by Matthew Bradley-Barker

Very friendly ,quick and efficient service received by my wife and i , opening an ISA , a Bond and two Annual access accounts at Chalfont st Peter branch . Mr K J O'Neill & Mrs E M O'Neill. Reviewed on: 11th February 2021

YBS Cash ISAs

Online access to accounts and email reminders of maturity dates and options. Reasonable interest rates and variety of account types Reviewed on: 14th June 2025

No reason to look elsewhere

I've been a customer of YBS for some years now and the fact that I've stayed with them is testament to the service I've received Reviewed on: 13th June 2025

Very simple app to use and good interest rate at 5.2%

I have 2 cash ISAs with YBS - the only thing I dislike is that they close the account and stop you putting any more in it quickly, however now I know this, I'll just wait until I have the amount I want to save each year. Great interest rate of 5.2% on one of them and the app is really simple to use. Reviewed on: 7th April 2025

A very good building society

A very good building society with an excellent range of products offering decent interest rates. Their customer service is good but it is simple to manage your accounts online. Reviewed on: 26th February 2025

Saw Isabelle who explained everything we needed to k...

Saw Isabelle who explained everything we needed to know transacted our business in a superb businesslike manner and completed two new investments in less than twenty minutes. What a pleasant experience Reviewed on: 19th July 2024

Good rates for isa savings account

Good rates for isa savings account Reviewed on: 15th February 2024

Great intrest

Easy to deal with. Answer the phone Reviewed on: 30th July 2023

Mutual

A Bradford based mutual building society Reviewed on: 4th July 2023

Great customer service

This building society really looks after its Customers, I feel like I am really valued as a Customer rather than just a number in a call centre. Reviewed on: 2nd June 2023

This pathetic organisation is either xenophobic or racist

This pathetic organisation is either xenophobic or racist. My wife decided to open a cash ISA and to transfer part of her existing cash ISA balance as the interest rates were higher than her current ISA. Submitted her application and went through the ID checks conducted by external company. Was then contacted by their HQ asking lots of questions about her background, some of which were very strange but they advised this was part of their standard checks. She asked if there were any problems and was advised there wasn't but they would contact her if they had any further questions. When she hadn't heard from them but the account still hadn't been activated by them she recontacted and they informed her they were still awaiting the ID check, which was rubbish of course as this had already been completed and confirmed. She asked to speak to someone else and was then kept waiting for a few minutes before being cut off. I can't image that a so-called 'professional' organisation could be so incompetent and I'm sure their action is due to the fact that she was not born in the UK, although she has been a British citizen for many years. She's now opened an ISA elsewhere who welcome non-British born customers. Reviewed on: 21st April 2023

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