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Yorkshire Building Society: Cash ISA reviews

Name: Cash ISA
Rating: 4.6 (30 reviews)

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4.68

Based on 30 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

77%

13%

2 star

Latest highest rating:

5

They have been fantastic from the 1st day I had an a... They have been fantastic from the 1st day I had an account with them. I go to an Agency Office, the staff are friendly, knowledgeable and helpful. Alw... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

This pathetic organisation is either xenophobic or racist This pathetic organisation is either xenophobic or racist. My wife decided to open a cash ISA and to transfer part of her existing cash ISA balance as... Read more Reviewed on: 21st April 2023

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About this product

Yorkshire Building Society have a range of fixed and variable rate cash ISAs.

Yorkshire Building Society easy access cash ISAs can be opened with a minimum of £1. Fixed rate cash ISAs can only be opened with a minimum of £100. All Yorkshire Building Society cash ISAs must be opened online.

Yorkshire Building Society cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Yorkshire Building Society before, you can also leave a review and share your experience.

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Yorkshire Building Society Cash ISA reviews (30)

Great customer service

This building society really looks after its Customers, I feel like I am really valued as a Customer rather than just a number in a call centre. Reviewed on: 2nd June 2023

This pathetic organisation is either xenophobic or racist

This pathetic organisation is either xenophobic or racist. My wife decided to open a cash ISA and to transfer part of her existing cash ISA balance as the interest rates were higher than her current ISA. Submitted her application and went through the ID checks conducted by external company. Was then contacted by their HQ asking lots of questions about her background, some of which were very strange but they advised this was part of their standard checks. She asked if there were any problems and was advised there wasn't but they would contact her if they had any further questions. When she hadn't heard from them but the account still hadn't been activated by them she recontacted and they informed her they were still awaiting the ID check, which was rubbish of course as this had already been completed and confirmed. She asked to speak to someone else and was then kept waiting for a few minutes before being cut off. I can't image that a so-called 'professional' organisation could be so incompetent and I'm sure their action is due to the fact that she was not born in the UK, although she has been a British citizen for many years. She's now opened an ISA elsewhere who welcome non-British born customers. Reviewed on: 21st April 2023

Great rates and service

So simple - easy and intuitive. Ready to open and use online Reviewed on: 30th March 2023

Good Company

I have saved with YBS for years. They have good rates with knowledgeable friendly staff. The company cares and is transparent. Honesty goes a long way. Reviewed on: 26th March 2023

Easy to use app and good rates

Hassle free banking, and regular interest rate rises. Reviewed on: 12th March 2023

Great interest rates, particularly for loyal customers

Unlike many banks, The Yorkshire reward loyalty. Remain with them as a member and you get very good rates. Okay, the branch network is a bit weak in The South, but they are worth searching out and have a good 0n-line presence Reviewed on: 10th March 2023

Good interest rate

The interest rate is very good for a isa. Reviewed on: 13th January 2023

A large professionally run Building Society

A fair Building Society , which acknowledges Savers & Borrowers in this competitive area . One feels confident to be associated with Yorkshire Building Society . Reviewed on: 26th September 2022

Great interest rates

YBS might have the best interest rates for ISA on the market plus they offer interesting rates on other products if you are a member. Online account is straigthforward to use. Reviewed on: 23rd July 2022

reliable interest rates and good online banking service

Reliable interest rates so that I don't have keep changing savings provider. The online banking service especially the new mobile app are easy to use. Reviewed on: 25th March 2021

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