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Yorkshire Building Society: Cash ISA reviews

Name: Cash ISA
Rating: 4.41 (38 reviews)

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4.41

Based on 38 reviews, last reviewed 12th Jun 2026

250% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

11%

2 star

Latest highest rating:

5

Brill customer service Ybs have excellent customer service and are easy to actually get hold of (a real human) when you need someone. Reviewed on: 11th June 2026

Latest lowest rating:

1

Easy access cash ISA issues Easy access cash ISA from YBS run for fixed periods(normally 1 year). Although you are allowed to move them, they reject any request to transfer to an... Read more Reviewed on: 12th June 2026

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About this product

Yorkshire Building Society have a range of fixed and variable rate cash ISAs.

Yorkshire Building Society easy access cash ISAs can be opened with a minimum of £1. Fixed rate cash ISAs can only be opened with a minimum of £100. All Yorkshire Building Society cash ISAs must be opened online.

Yorkshire Building Society cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Yorkshire Building Society before, you can also leave a review and share your experience.

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Yorkshire Building Society Cash ISA reviews (38)

Easy access cash ISA issues

Easy access cash ISA from YBS run for fixed periods(normally 1 year). Although you are allowed to move them, they reject any request to transfer to another firm, due to the way they chose to set up their systems. Even two hours in branch does not solve the problem. They just say their electronic systems do not allow this. Reviewed on: 12th June 2026

Brill customer service

Ybs have excellent customer service and are easy to actually get hold of (a real human) when you need someone. Reviewed on: 11th June 2026

Yorkshire Building Society are on the Ball

End of tax year and start of new. Time to review options available, decide what you do and don't want. Make a list, YBS always updates those with email addresses (if they have given permission to YBS) with new offers etc. So can study at leisure, take time to decide. I use a Branch Office that is fairly near to me, (going on bus 3and half hours round trip) is the worst thing .The staff at YBS Branch are excellent, helpful, friendly and go the extra mile for their customers. Sometimes if going on holiday, a branch maybe near where you are visiting, if so, take a savings book and ID with you to draw out (If your Bank has been closed) this can be very useful. Maybe, the only draw back is not having a Branch more local to where I live. Then wouldn't need to plan a road trip, if not able to drive. Reviewed on: 17th April 2026

competitive interest rates

YBS are easy to deal with both in person and on line. They offer competitive interest rates and the staff in branch are friendly and helpful Reviewed on: 17th April 2026

Yorkshire sense.

I was able to speak face to face with a representative. They were very professional and knowledgeable. The product was exactly what I wanted and gave a very good rate of interest. Additionally, I can visit them in a branch. Reviewed on: 17th April 2026

Cash ISA online very competitive rate

As a member of Yorkshire Building Society it was simple and quick to open a Cash ISA online. The interest rate is competitive. And I could deposit money the same day. Brilliant! Reviewed on: 16th April 2026

Super easy to set up - friendly staff at every...

Super easy to set up - friendly staff at every step Reviewed on: 9th April 2026

Yorkshire BS ISA

Good society with comperative rates for ISA Reviewed on: 24th March 2026

They have been fantastic from the 1st day I had an a...

They have been fantastic from the 1st day I had an account with them. I go to an Agency Office, the staff are friendly, knowledgeable and helpful. Always willing to go the extra mile. Have a few accounts with them, they never rush me, and always reach my requirements. Reviewed on: 23rd January 2026

Easy website, helpful staff in their call centre area.

Easy website, helpful staff in their call centre area. I not been into a branch since before COVID. Reviewed on: 22nd January 2026

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