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Zempler Bank (formerly Cashplus): Credit Card reviews

4.86
Based on 4,123 reviews, last reviewed 18th Mar 2025
71200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always good customer support, friendly advice Always good customer support, friendly advice Reviewed on: 18th March 2025
Sasha's avatar
Sasha

Latest lowest rating:

1

Awful app Mobile app, requid to access account is awful. Resetting password is bext to impossible. There is no option to view password being set. This leads to... Read more Reviewed on: 18th March 2025
Kim Boland's avatar
Kim Boland

About this product

Zempler Bank offers personal credit cards with competitive interest rates and various features designed for individual financial needs. Benefits include fraud protection, contactless payments, and integration with the Zempler app for easy management and real-time spending alerts. The card also offers rewards and cashback on purchases

Zempler Bank rebranded from Cashplus on 9 July 24. If you have a Zempler Bank credit card, please tell other customers what you think on Smart Money People.

Zempler Bank (formerly Cashplus) Credit Card reviews (4123)

Review of the Zempler Bank (formerly Cashplus), Credit Card:

Ideal choice of provider for me

5
I looked around at other providers before deciding on Cash Plus, and from my first contact a few years ago to date I have has excellent service from them. I can think of no negatives about the service I have received, I can service my account on line easily and securely, if I need to phone them service prompt and efficient. I would recommend to all my family and friends without hesitation. Reviewed on: 16th March 2021

Fabulous product fabulous customer service

5
Fabulous product fabulous customer service Reviewed on: 12th March 2025

Can't really fault them, does what it says on the tin.

5
To date I have not had one issue that need to help with. The app is easy to use the guidance and advice provided is good. Reviewed on: 12th March 2025

Very helpful and easy to use.

5
Very helpful and easy to use. Good products. Reviewed on: 12th March 2025

Never had an issue, don’t like the fee of £10 each y...

5
Never had an issue, don’t like the fee of £10 each year but every thing else is good Reviewed on: 12th March 2025

Been with us for years n never had any problems high...

5
Been with us for years n never had any problems highly recommend .. Reviewed on: 12th March 2025

Good service

5
Good service always helpful and friendly. Solved my problem with fraud on my credit card and also problems with mobile banking Reviewed on: 12th March 2025

I can totally recommend Zemplar Bank Credit Card.

5
I can totally recommend Zemplar Bank Credit Card. Communication is excellent alongside their polite and helpful customer service. Their app is easy to navigate and informative. Interest rates are great. I would highly recommend the Zemplar Credit Card. Reviewed on: 12th March 2025

Fantastic customer service and excellent delivery s...

5
Fantastic customer service and excellent delivery service Reviewed on: 12th March 2025

Simple and easy

5
The app is simple to use also making a payment is easy also Reviewed on: 12th March 2025

Easy to use app.

5
Easy to use app. Good customer service. Reviewed on: 12th March 2025

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