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Zempler Bank (formerly Cashplus): Credit Card reviews

Name: Credit Card
Rating: 4.86 (4387 reviews)

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4.87

Based on 4,387 reviews, last reviewed 4th May 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great easy simple card services and very good custo... Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly Reviewed on: 4th May 2025

Latest lowest rating:

1

High interest, unable to pay off via balance transfe... High interest, unable to pay off via balance transfer and seldom offered credit limit increases Reviewed on: 12th April 2025

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About this product

Zempler Bank offers personal credit cards with competitive interest rates and various features designed for individual financial needs. Benefits include fraud protection, contactless payments, and integration with the Zempler app for easy management and real-time spending alerts. The card also offers rewards and cashback on purchases

Zempler Bank rebranded from Cashplus on 9 July 24. If you have a Zempler Bank credit card, please tell other customers what you think on Smart Money People.

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Zempler Bank (formerly Cashplus) Credit Card reviews (4387)

Great Service

Great service from Cashplus, very friendly approach from them at all times Reviewed on: 5th April 2023

Great card

Cashplus bank are really helpful. Their credit card is brilliant Reviewed on: 5th April 2023

Excellent customer caring and listening bank

Based on my experience since becoming a Cashplus customer in 2018, I have found the customer service to have improved dramatically, from use of online banking services, financial concerns and technical issues, the customer service agents have been dedicated and professional and have delivered excellent outcomes. I am to date well satisfied with Cashplus Bank Reviewed on: 5th April 2023

Poor customer service

Unauthorised transaction was poorly handled and the bank blamed me and refused a refund Reviewed on: 5th April 2023

Cash plus

What a great service friendly,fast and very helpful Reviewed on: 5th April 2023

Easy to use and reliable

Easy platform to use, friendly customer service. Highly recommend Reviewed on: 5th April 2023

Great understanding

Cashplus bank is very helpful and understanding Reviewed on: 5th April 2023

Great service and easy app

So easy to apply and get approved then the app is super easy but has all the info and data that you need, so happy with my choice! Thank you cash plus you really helped me out when I needed financial support Reviewed on: 5th April 2023

Customer friendly bank

They provide an excellent customer experience all round. Everything relating to accounts is explained in a manner easily understood. They keep in touch regularly with ant updates and I am really pleased to have an account here. I have never had any problems or reasons to complain. Reviewed on: 5th April 2023

Great service

Great service easy to use does what it says love it ! Reviewed on: 5th April 2023

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