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Zempler Bank (formerly Cashplus): Credit Card reviews

Name: Credit Card
Rating: 4.85 (3342 reviews)

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4.86

Based on 3,342 reviews, last reviewed 9th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer services is very helpful and solve the issues Customer services is very helpful and solve the issues Reviewed on: 6th May 2024

Latest lowest rating:

1

What a joke, .... Customer Service I havent used my CC in months, cleared the balance, but didnt stop making the SO payments to the card, so my card is in credit, called them and asked ... Read more Reviewed on: 9th August 2024

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About this product

Zempler Bank offers personal credit cards with competitive interest rates and various features designed for individual financial needs. Benefits include fraud protection, contactless payments, and integration with the Zempler app for easy management and real-time spending alerts. The card also offers rewards and cashback on purchases

Zempler Bank rebranded from Cashplus on 9 July 24. If you have a Zempler Bank credit card, please tell other customers what you think on Smart Money People.

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Zempler Bank (formerly Cashplus) Credit Card reviews (3342)

Miss

Its handy to have and the customer service are good. Only downfall you have to pay £10 a year and interest a bit high Reviewed on: 16th March 2021

credit card

cashplus is an easy bank to deal with so easy to do things on line and excellent value Reviewed on: 16th March 2021

Great bank

Never had a problem great bank always there to help Reviewed on: 16th March 2021

Customer Oriented banl

Easy, uncomplicated banking, very supportive in financial discipline building my credit profile. Reviewed on: 16th March 2021

No Problems

One Has Had A Account With Cash Plus & Have Never Come Across Any Problems. They Are With You 24/7 Should You Need To Ask Any Question Either Online Or Telephone " Highley Recommend. Reviewed on: 16th March 2021

Mr Godfried

Excellent and good costumer services. Thanks Reviewed on: 16th March 2021

Very good

Simple and fast easy to use and the online app is great Reviewed on: 16th March 2021

Great friendly service

A very friendly compamy that is sensible and keeps you informed . Never patronising or heavy handed. No hard sells just great service. Reviewed on: 16th March 2021

I wouldn't give them my money, as credit card admin is bad

They told me they had increased my credit card limit but it took three months for them to actually put it up and only after several phone calls. The dedicated phone number given is for debit cards and not credit cards, so there is increased delay when calling the customer service department. Some transactions have been declined without reason even when there was capacity within the credit limit. The date for monthly repayments varies from month to month, so I never know until I get the statement what length of credit I have actually got. The only thing in their favour is they pay cash-back on credit card use Reviewed on: 16th March 2021

Cashplus

Fast, friendy, efficient plys a wole load of other positive adjectives. They deserve to bevan award winning bank. I have no doubt they soon wil be. Until then, the gratitude of a very happy customer will have to keep going Now how about that loan? Reviewed on: 16th March 2021

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