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Zempler Bank (formerly Cashplus): Prepaid Card reviews

3.92
Based on 51 reviews, last reviewed 8th Apr 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
8%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
25%

Latest highest rating:

5

I always has good customer service experiences with... I always has good customer service experiences with them. And would highly recommend them. Reviewed on: 8th April 2025
Helen C's avatar
Helen C

Latest lowest rating:

1

Really really bad! Really really bad! How a bank can be so unorganised & lacking in customer care these days is beyond shocking. Terrible non existent customer care, the... Read more Reviewed on: 24th July 2023
Beth Taylor's avatar
Beth Taylor

About this product

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Zempler Bank (formerly Cashplus) Prepaid Card reviews (51)

Review of the Zempler Bank (formerly Cashplus), Prepaid Card:

Ok bank

4
Ok bank charges yeh for cash out and to put cash in and a charge of £10 I'd a payment bounced Reviewed on: 17th February 2023

Do not recommend

2
Cashplus used to be quite good but recently I now pay a monthly fee of £4.95, a yearly overdraft fee, a fee for a new card and after so many ATM withdrawals they charge. I’be now got 2 accounts with high street banks and in the process of moving my salary etc over as their is too many associated charges with Cashplus compared to established banks. Reviewed on: 25th March 2022

Activate my card

3
Pre paid card activation process Reviewed on: 18th March 2022

Almost perfect

4
This account was exactly what I was looking for, the only downside is it is not universally accepted Reviewed on: 13th March 2022

Cashplus - Excellent Service

5
Company has an excellent Customer Services Team who solve any problems expediently. Reviewed on: 23rd February 2022

Awesome to bank with

5
Love the bank they treat people fairly and have the best security. Online banking is amazing and easy to use for the people that struggle with technology. Reviewed on: 19th February 2022

My cashplus

5
I have been with cashplus for long time now and I find them very good.. The staff are very polite and have always manage to help me when I needed to know anything. I reccomended them to my friend and he is happy with his aswell. Reviewed on: 18th February 2022

EXCELLENT SERVICE

5
HAS BEEN VERY HANDY ACCROSS THE FIELD Reviewed on: 11th February 2022

BANKING AT YOUR FINGERTIPS

5
I Have been with 'Cashplus for 12 years, way befor they became a Bank. I only have high praise for the 'Cashplus' company, for their overall approach to banking, it is like a breath of fresh air, banking with 'Cashplus Bank' is in my opinion a much better way of banking, With ease of use, excellent customer services. I would highly recommend 'Cashplus Bank' . In my eye's better than using any high street bank. Reviewed on: 11th February 2022

Cashplus

5
It's a good bank and with a good easy to use banking account app Reviewed on: 11th February 2022

Happy customer

5
Have had a prepaid account with cashplus for over ten years now and I could not have a complaint about the service I have received in that time. Reviewed on: 11th February 2022

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