Write a review

Zempler Bank (formerly Cashplus): Prepaid Card reviews

Name: Prepaid Card
Rating: 3.73 (51 reviews)

View other Zempler Bank (formerly Cashplus) products

3.92

Based on 51 reviews, last reviewed 8th Apr 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

25%

Latest highest rating:

5

I always has good customer service experiences with... I always has good customer service experiences with them. And would highly recommend them. Reviewed on: 8th April 2025

Latest lowest rating:

1

Really really bad! Really really bad! How a bank can be so unorganised & lacking in customer care these days is beyond shocking. Terrible non existent customer care, the... Read more Reviewed on: 24th July 2023

Read all reviews Write a review

About this product

Zempler Bank prepaid card reviews are written by people like you! With so many new prepaid cards on the market, with a range of different features on offer, our Smart Money People reviews can help you to find the best prepaid card companies around. You can also write your Zempler Bank prepaid card review here.

Review Zempler Bank (formerly Cashplus): Prepaid Card now

Help others make smarter decisions by sharing your own experience.

Write a review

Zempler Bank (formerly Cashplus) Prepaid Card reviews (51)

very easy to navigate and efficient!

very easy to navigate the the app compared to other banking apps and mush more efficient to send money to friends and family. Reviewed on: 21st February 2024

Really really bad!

Really really bad! How a bank can be so unorganised & lacking in customer care these days is beyond shocking. Terrible non existent customer care, they’re either like robots with stick answers that aren’t relevant to the query or they just ignore you! , I have 2 bank accounts (Santander & Nationwide) that I’ve never had any problem with in over 30 years. Unbelievable banks can be like this. Reviewed on: 24th July 2023

Cash plus bank

Cash plus bank the staff are very helpful and friendly to they're customers and good luck for the coming year a head Reviewed on: 5th April 2023

Cashplus prepaid card

Uncomplicated and free from usage fees. Reviewed on: 5th April 2023

Great for internet spends

Using a Cashplus prepaid card has been great for internet spends as you just load it up , spend what’s on it with peace of mind Reviewed on: 5th April 2023

Ok bank

Ok bank charges yeh for cash out and to put cash in and a charge of £10 I'd a payment bounced Reviewed on: 17th February 2023

I wish I'd done it sooner.

I have always dealt with cash but I applied for a cashplus card reluctantly and I wish I had done it years ago. It is easy to use, safe, reliable and easy to top up. Reviewed on: 8th February 2023

Cash Plus - The Bank With Untold Frustrations To Customers

This Bank should be totally banned or barred from operating. They are the biggest scam around. Holding on to peoples money for months and causing serious distresses to businesses. Very unprofessional, dodgy and insensitive. The financial services should strongly review whatever licences they hold. My partner is on the verge of suicide for their actions!!! Date of experience: 10 October 2022 They have held up to our money since July 2022. Asking for documents and the documents are sent, one time they say they have received and another time they tell you they haven’t received anything. No bank in my entire life has ever done this. Reviewed on: 10th October 2022

This bank is the most unprofessional bank in business

Froze my account asked for information that I provided then asked for more that was provided no one will speak to you other than customer services now I have found out that they have emptied my account and telling me instead of over a £10,000 positive balance that there is not a penny in the account how can this be no one can explain this is fraud and am taking this further Reviewed on: 2nd August 2022

Very recommended

Easy and helpful prepaid credit card Reviewed on: 2nd April 2022

Do you have a different Zempler Bank (formerly Cashplus) product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Travel debit card
from Currensea 4.96 from 95 reviews
Travel Money
from Lloyds Bank 4.77 from 3 reviews
Personal Account
from Revolut 4.92 from 78380 reviews

There's still more to see!

Zempler Bank (formerly Cashplus) has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub