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Zempler Bank (formerly Cashplus): Prepaid Card reviews

Name: Prepaid Card
Rating: 3.73 (51 reviews)

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3.92

Based on 51 reviews, last reviewed 8th Apr 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

25%

Latest highest rating:

5

I always has good customer service experiences with... I always has good customer service experiences with them. And would highly recommend them. Reviewed on: 8th April 2025

Latest lowest rating:

1

Really really bad! Really really bad! How a bank can be so unorganised & lacking in customer care these days is beyond shocking. Terrible non existent customer care, the... Read more Reviewed on: 24th July 2023

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Zempler Bank (formerly Cashplus) Prepaid Card reviews (51)

Not the easiest card to pay

This has become fully online now, which isn't a problem. Yet bizzarely it can't be paid online unless your (other) bank account is set up for bank transfers. Another way to pay is by phone- on an 0871 number. On plus side it has lifelines which is a lifesaver when payment is late as you don't have to pay a late fee. Reviewed on: 24th December 2015

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