The Currency Club: Travel Money reviews

Name: Travel Money
Rating: 4.91 (841 reviews)

View other The Currency Club products

4.91

Based on 841 reviews, last reviewed 27th Oct 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

5 star

94%

4 star

3 star

2 star

1 star

Latest highest rating: 5

Travel Money Quality products and services at highly competitive rates. Reviewed on: 9th March 2020

Latest lowest rating: 1

Awful COMPLETELY AWFUL! I placed an order to exchange currency and recieved a notification that I would receive it by post (which I paid for) by 1pm the fo... Read more Reviewed on: 27th October 2021

Read all reviews Write a review

About the Travel Money

Our The Currency Club Travel Money reviews can help you to find out what life as a The Currency Club customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Review The Currency Club: Travel Money now

Help others make smarter decisions by sharing your own experience.

Write a review

The Currency Club Travel Money reviews (841)

Awful

COMPLETELY AWFUL! I placed an order to exchange currency and recieved a notification that I would receive it by post (which I paid for) by 1pm the following day. The money was taken from my account straight away. Having waited all of the following day I did not recieve my order. I emailed the Currency Club with no response back. I eventually received my order having sent three separate emails four days later. I called the Currency Club and despite having recieved a notification that the order would arrive the following day and money being taken out of my bank account on the day of my order I was simply told that it was a glitch. I have submitted a complaint and was told I would be contacted back with 14 days, yet three weeks on no one from the Currency Club has bothered to investigate and respond to my complaint. I do not recommend The Currency Club, and will never be useing them again. Do not use if you want a quick and reliable service. Reviewed on: 27th October 2021

Paid for guaranteed signed before 1pm next day. Late, no signature, found 2.5k in an outside letterbox

Paid for guaranteed signed before 1pm next day. Late, no signature, found 2.5k in an outside letterbox . Wrote 3 emails - no reply. Called 3 times to chase up when it didn't arrive, then to ask for a refund the extra I paid for the above service. No refund - somehow it's my responsibility to pursue their carrier, the Post, when their paid for guarantees don't happen. Massive inconvenience as I missed booking a ferry due to late arrival. I won't use them again. Disinterested in customer service. Reviewed on: 2nd September 2020

Travel Money

Quality products and services at highly competitive rates. Reviewed on: 9th March 2020

Usual efficient service

The usual efficient service from the Currency Club Reviewed on: 13th February 2020

Showing 4 of 841

Do you have a different The Currency Club product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

The Currency Club has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join us

Keep up to date on ratings of your favourite business Find out about our awards Write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides