Used a number of times. Purchased money for my summer holiday and then more for my next break which was a last minute deal to... Used a number of times. Purchased money for my summer holiday and then more for my next break which was a last minute deal to Bulgaria. Paid and requested 2 days time as was off in 3 days. The following day got a email from compliance asking why I wanted funds. Stated it was a holiday and send all travel documents showing flight and hotel info from last minute.con the next day ( 1 day before I left ) another asking for passport and bank details to show proof as well as payslips. This was too late as wouldn’t get money in time. So they charged me £20 to refund. Why they didn’t send the request sooner as they could see when I was going. Scammers! Probably didn’t have any or enough Bulgarian lev. AVOID THESE SCAMMERS Read more Read less

Ordered wed, guaranteed next day 1pm.checked royal mail tracking guaranteed 4pm.it is now saterday,still no thai bhat.

COMPLETELY AWFUL! I placed an order to exchange currency and recieved a notification that I would receive it by post (which I paid for) by... COMPLETELY AWFUL! I placed an order to exchange currency and recieved a notification that I would receive it by post (which I paid for) by 1pm the following day. The money was taken from my account straight away. Having waited all of the following day I did not recieve my order. I emailed the Currency Club with no response back. I eventually received my order having sent three separate emails four days later. I called the Currency Club and despite having recieved a notification that the order would arrive the following day and money being taken out of my bank account on the day of my order I was simply told that it was a glitch. I have submitted a complaint and was told I would be contacted back with 14 days, yet three weeks on no one from the Currency Club has bothered to investigate and respond to my complaint. I do not recommend The Currency Club, and will never be useing them again. Do not use if you want a quick and reliable service. Read more Read less

Paid for guaranteed signed before 1pm next day. Late, no signature, found 2.5k in an outside letterbox . Wrote 3 emails - no reply. Called... Paid for guaranteed signed before 1pm next day. Late, no signature, found 2.5k in an outside letterbox . Wrote 3 emails - no reply. Called 3 times to chase up when it didn't arrive, then to ask for a refund the extra I paid for the above service. No refund - somehow it's my responsibility to pursue their carrier, the Post, when their paid for guarantees don't happen. Massive inconvenience as I missed booking a ferry due to late arrival. I won't use them again. Disinterested in customer service. Read more Read less

Quality products and services at highly competitive rates.

The usual efficient service from the Currency Club