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Zempler Bank : Prepaid Card reviews

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4.00
Based on 54 reviews, last reviewed 24th Jan 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
7%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
24%

Latest highest rating:

5

Everything OK, no complaints. Everything OK, no complaints. Can't ask for more. Reviewed on: 24th January 2026
Michael Bryan's avatar
Michael Bryan

Latest lowest rating:

1

Really really bad! Really really bad! How a bank can be so unorganised & lacking in customer care these days is beyond shocking. Terrible non existent customer care, the... Read more Reviewed on: 24th July 2023
Beth Taylor's avatar
Beth Taylor
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Zempler Bank Prepaid Card reviews (54)

Cool app

5
Cool bank and decent app. Small improve yes could be made, updates on payments and transactions a bit quicker, atm charge is frustrating, it benefits such as direct debit covers . Great Reviewed on: 30th May 2018
Mr williams's avatar
Mr williams

fake bank

1
This company is a fake bank run above a shop in Salford. They are thieves and will steal your money. Stay away from them. Reviewed on: 12th October 2016
sadat 's avatar
sadat

Great bank account, esp with overdraft

5
Top account with direct debits & even a £250 overdraft, very pleased. Reviewed on: 21st April 2016
Richard Tyler's avatar
Richard Tyler

Not the easiest card to pay

3
This has become fully online now, which isn't a problem. Yet bizzarely it can't be paid online unless your (other) bank account is set up for bank transfers. Another way to pay is by phone- on an 0871 number. On plus side it has lifelines which is a lifesaver when payment is late as you don't have to pay a late fee. Reviewed on: 24th December 2015
yvonne rea's avatar
yvonne rea

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