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Zempler Bank (formerly Cashplus): Prepaid Card reviews

Name: Prepaid Card
Rating: 3.58 (45 reviews)

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3.64

Based on 45 reviews, last reviewed 22nd Mar 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

29%

Latest highest rating:

5

It's a good bank for online transactions It's a good bank for online transactions Reviewed on: 22nd March 2024

Latest lowest rating:

1

Really really bad! Really really bad! How a bank can be so unorganised & lacking in customer care these days is beyond shocking. Terrible non existent customer care, the... Read more Reviewed on: 24th July 2023

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Zempler Bank (formerly Cashplus) Prepaid Card reviews (45)

SCAM ARTISTS TO SAY THE LEAST.

POOR CUSTOMER SERVICE. NO EMPATHY FOR A YOUNG FAMILY WHATSOEVER WHO HAVE BEEN LEFT WITHOUT A PENNY OF THEIR OWN MONEY WHILST ON HOLIDAY. A YOUNG CHILD WHO IS FIVE MONTHS OLD HAS NO WAY OF BEING FED AND NO WAY OF OBTAINING ANY SOURCE OF GETTING HOME. COMPLETE AND UTTER DISGRACE. Reviewed on: 31st May 2018

Cool app

Cool bank and decent app. Small improve yes could be made, updates on payments and transactions a bit quicker, atm charge is frustrating, it benefits such as direct debit covers . Great Reviewed on: 30th May 2018

fake bank

This company is a fake bank run above a shop in Salford. They are thieves and will steal your money. Stay away from them. Reviewed on: 12th October 2016

Great bank account, esp with overdraft

Top account with direct debits & even a £250 overdraft, very pleased. Reviewed on: 21st April 2016

Not the easiest card to pay

This has become fully online now, which isn't a problem. Yet bizzarely it can't be paid online unless your (other) bank account is set up for bank transfers. Another way to pay is by phone- on an 0871 number. On plus side it has lifelines which is a lifesaver when payment is late as you don't have to pay a late fee. Reviewed on: 24th December 2015

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