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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65243 reviews)

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4.94

Based on 65,243 reviews, last reviewed 12th May 2025

43% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Had a loan. Had a loan. Good rate and great app Reviewed on: 12th May 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65243)

Required a loan for a bathroom refurbishment and it...

Required a loan for a bathroom refurbishment and it was authorised in a matter of hourd Reviewed on: 4th April 2024

This is how all loans should be work! Game-changer!

Never have I had such a straightforward experience with sourcing personal finance than with Zopa. Their app is so easy to navigate and there are explanations for all the jargon terms so you know exactly what you are borrowing. All of the information is so easy to access that I feel in control at all times and can make responsible financial decisions when I need to, without fear of hidden charges and fees. I had previously avoided any kind of personal loans because I was terrified of somehow getting into large insurmountable debts, but Zopa helps me to know exactly what I’m paying, when I’m paying it, and I can even make early repayments without being penalised. I would not consider another lender in future. Reviewed on: 3rd April 2024

Quick and easy to use have had 2 loans with...

Quick and easy to use have had 2 loans with them now Reviewed on: 3rd April 2024

No problems at all.

No problems at all. Great experience Reviewed on: 3rd April 2024

Excellent service provided all the time

Excellent service provided all the time Reviewed on: 2nd April 2024

Easy and friendly to use keeping us fully up-to-date...

Easy and friendly to use keeping us fully up-to-date at all times Reviewed on: 1st April 2024

Great experience, helpful.

Joining Zopa was a Great experience, there was really good communication and they were very helpful if I had any queries. They send regular updates which is helpful too. Reviewed on: 31st March 2024

Quick and easy

Zopa offers great loans, quickly approved and very easy to maintain. Interest rates are reasonable, and overall I've been extremely happy with the service provided. Also easy to pay more towards the loan if you're able. Quick and easy. Very user friendly. I wouldn't go anywhere else. Reviewed on: 23rd March 2024

Great loan rates..

Zopa was easy to understand offered a great loan rate Reviewed on: 22nd March 2024

It was an amazing experience and an excellent job

It was an amazing experience and an excellent job Reviewed on: 22nd March 2024

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