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Thamesbank Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (15 reviews)

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4.05

Based on 15 reviews, last reviewed 2nd Dec 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

4 star

3 star

2 star

Latest highest rating:

5

Im worrkink ful tim faktori clemens Im worrkink ful tim faktori clemens Reviewed on: 14th January 2025

Latest lowest rating:

1

Joined no welcome letter or anything. Joined no welcome letter or anything. Applied for a loan had to chase it for over a week. Asked for id and a five pound deposit. When asked for a upda... Read more Reviewed on: 2nd December 2025

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About this product

Thamesbank Credit Union offer a range of loans.

The repayment period is a minimum of 12 months and a maximum of 60 months, depending on the type of loan. Thamesbank Credit Union provide loan types including payroll deduction, child benefit, transport, saving link to loan and homeowner loans.

Thamesbank Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Thamesbank Credit Union before, you can also leave a review and share your experience.

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Thamesbank Credit Union Loans reviews (15)

Joined no welcome letter or anything.

Joined no welcome letter or anything. Applied for a loan had to chase it for over a week. Asked for id and a five pound deposit. When asked for a update I got told I needed to send proof of that 5 pound deposit and there was no loan or my id on my account!! Bear in mind same person had emailed previously for id. Then they recalled that email and sent what they should of advised. Then turned me down for the loan. When all in all if this is how they operate im glad I wont be saving my money with them either. Poor customer service and staff who dont know what's going on. Probably won't try to use a credit union again for savings or a loan Reviewed on: 2nd December 2025

Im worrkink ful tim faktori clemens

Im worrkink ful tim faktori clemens Reviewed on: 14th January 2025

The team are listening and empathetic

The team are listening and empathetic Reviewed on: 15th May 2024

I recommend Thamesbank credit union!

They are very friendly on the phone if I have any issues and very quick to sort it out, very quick too with the loans and any paperwork that needs to be signed!! Reviewed on: 8th April 2024

The journey was very simple and the staff very helpful

The journey was very simple and the staff very helpful Reviewed on: 26th March 2024

Absolutely excellent service, staff always very frie...

Absolutely excellent service, staff always very friendly , always there to help! Reviewed on: 26th March 2024

Knowledgeable and empathetic - there is a good choic...

Knowledgeable and empathetic - there is a good choice of suitable loans at reasonable terms Reviewed on: 16th March 2024

Supporting key workers

This product was designed to help key workers to have a low cost loan up to £1000. Reviewed on: 31st May 2023

Very useful for payroll deductions

Several of my friends have regular payroll deductions at LB of Hounslow Reviewed on: 28th August 2021

Good credit company with low interest rate.

I am member of this bank. I ckecked Interest rate which is very low in compare to other lenders. Reviewed on: 24th July 2021

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