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Thamesbank Credit Union: Loans reviews

Name: Loans
Rating: 4.53 (38 reviews)

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4.53

Based on 38 reviews, last reviewed 24th Jun 2026

2100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Stanislava hudiova I applied for a loan, but I can't log in to my account. Could you please help me? Reviewed on: 24th June 2026

Latest lowest rating:

1

Joined no welcome letter or anything. Joined no welcome letter or anything. Applied for a loan had to chase it for over a week. Asked for id and a five pound deposit. When asked for a upda... Read more Reviewed on: 2nd December 2025

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About this product

Thamesbank Credit Union offer a range of loans.

The repayment period is a minimum of 12 months and a maximum of 60 months, depending on the type of loan. Thamesbank Credit Union provide loan types including payroll deduction, child benefit, transport, saving link to loan and homeowner loans.

Thamesbank Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Thamesbank Credit Union before, you can also leave a review and share your experience.

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Thamesbank Credit Union Loans reviews (38)

Stanislava hudiova

I applied for a loan, but I can't log in to my account. Could you please help me? Reviewed on: 24th June 2026

I've tried to get a loan against my child benefits b...

I've tried to get a loan against my child benefits but it won't let me. So has been not much good to me Reviewed on: 22nd June 2026

I have always found Thamesbank CU a great help in th...

I have always found Thamesbank CU a great help in the worst of times and the best of times. They offer help when it's most needed. I have been fortunate enough to have been with Thamesbank for over 20 years through my employer. The staff and management are always very friendly and most helpful in all issues . A huge thumbs up for such a friendly credit union. Reviewed on: 19th June 2026

Thamesbank credit union helped me massively in a dif...

Thamesbank credit union helped me massively in a difficult situation and the fact that they help you save while you pay back your loan without charging you stupid amounts, is a massive bonus! Reviewed on: 4th June 2026

Thames bank is the way forward

I’ve used Thames bank for years and I’ve got my friends on it to such good value for money and really does help! I’ve never had an issue with contacting them for help I always get a response the same day and it’s resolved quickly. I will keep recommending Thames bank to others Reviewed on: 4th June 2026

Very straightforward and I get to save at the same t...

Very straightforward and I get to save at the same time! I feel like my credit isn’t the best and I was given a chance and I’m able to save without doing anything which I haven’t been able to do in ever. Reviewed on: 2nd June 2026

I have been using Thamesbank Credit Union: Loans for...

I have been using Thamesbank Credit Union: Loans for years. Their responses are always quick and staff are very friendly. I Will continue to use them for years to come. Outstanding service. Reviewed on: 1st June 2026

20 years a Member - TBCU an organisation with heart

I have been a member of TBCU for over 20 years, their level of care, support and that 'listening ear' is what makes them unique. They take every case, every client into consideration when making each decision. That level of care takes time and investment. That is what they do. Reviewed on: 1st June 2026

TBCU Loan Process

Very easy process and a quick response. Reviewed on: 29th May 2026

Being part of Thamesbank Credit Union has genuinely...

Being part of Thamesbank Credit Union has genuinely meant a lot to me. In a time where financial services can often feel cold and impersonal, Thamesbank has been the complete opposite supportive, understanding, and rooted in real care for its members. From my experience, what stands out most is how human the whole service feels. I’ve never felt like just another customer. Instead, there’s a real sense that they want to help you move forward, whatever your circumstances may be. That level of respect and empathy is something you don’t often find. The process, whether it’s saving or accessing a loan, has always been simple and transparent, which removes a lot of stress and uncertainty. But more than that, it’s the reassurance that you’re dealing with people who genuinely want the best for you — not just financially, but personally as well. What I value deeply is Thamesbank’s commitment to community. It feels like an organisation built on trust, fairness, and giving people opportunities, especially those who might otherwise feel excluded or overlooked. That kind of impact goes beyond money it gives people confidence, dignity, and a sense of security. I’m really grateful to be part of Thamesbank Credit Union. It’s more than just a financial service it’s a supportive community that makes a real difference in people’s lives. I wouldn’t hesitate to recommend them to anyone. Reviewed on: 28th May 2026

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