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1st Central: Car insurance reviews

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1.50
Based on 894 reviews, last reviewed 13th May 2025
300% increase in 5 star reviews
in the past 90 days
87% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
12%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
79%

Latest highest rating:

5

Very pleased with quote I received and they were ver... Very pleased with quote I received and they were very helpful Reviewed on: 5th May 2025
Verified source

Latest lowest rating:

1

£400 to change address!! Following a change in circumstances I’m trying to change address on my car insurance policy for which 1st Central are trying to charge me £400!! I com... Read more Reviewed on: 13th May 2025
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Marc W
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About this product

With 1st Central, you can insure a single car or opt for a multicar policy. There’s also a telematics policy.

As standard, you get up to 90 days free cover when driving in Europe. There are five policies to choose from giving different levels of cover: ValueOnline, Online, LegalOnline, PlusOnline and PremierOnline.

1st Central car insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Central before, you can also leave a review and share your experience.

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1st Central Car insurance reviews (104)

Very pleased with quote I received and they were ver...

5
Very pleased with quote I received and they were very helpful Reviewed on: 5th May 2025
Reply from 1st Central Hello, Thank you for your review and for choosing 1st Central this year for your car insurance. Ashley Response date: 6th May 2025
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1st Central

Happy Driver

5
Great experience got my car insurance straight away and was able to drive it that night fantastic Reviewed on: 22nd April 2025
Maureen Murray 's avatar
Maureen Murray
Reply from 1st Central Hi Maureen, Thank you for your great feedback. We always look to offer the best service to our customers Response date: 23rd April 2025
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1st Central

Happy Driver

5
Excellent company so easy to deal with and excellent price Reviewed on: 19th April 2025
Reply from 1st Central Hello, Thank you for your review and for choosing 1st Central this year for your car insurance. Ashley Response date: 22nd April 2025
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1st Central

Very good quote on car insurance, and recommended on...

5
Very good quote on car insurance, and recommended on go compare site Reviewed on: 25th September 2024
Phillip Richardson 's avatar
Phillip Richardson
Reply from 1st Central Hi Phillip, Thank you for your review and for choosing 1st Central this year for your car insurance. Ashley Response date: 27th September 2024
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1st Central

The Staff are very Friendly and Courteous when I han...

5
The Staff are very Friendly and Courteous when I hang, also everything on the website is straight forward to follow, I have recommended 1st Central to them and they all say the same, I am also trying the home insurance next month,I am livery impressed Five Stars Reviewed on: 24th September 2024
John Bradley 's avatar
John Bradley
Reply from 1st Central Hi John, Thank you for your great feedback. We always look to offer the best service to our customers Response date: 25th September 2024
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1st Central

Easy to see what was included & it was great value.

5
Easy to see what cover was provided and it covered all my requirements, plus it was great value. Reviewed on: 18th September 2024
Robin Lear's avatar
Robin Lear
Reply from 1st Central Hi Robin, Thank you for your review and for choosing 1st Central this year for your car insurance. Ashley Response date: 20th September 2024
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1st Central

Good experience 1st central

5
Easy to set up, covers what I need, do sort claims out quickly and professionally. They answer the phone and everything online is easy. Reviewed on: 14th September 2024
Rachel N's avatar
Rachel N
Reply from 1st Central Hi Rachel, Thank you for your review and for choosing 1st Central this year for your car insurance. Ashley Response date: 16th September 2024
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1st Central

Great company to be with always happy to help.

5
Great company to be with always happy to help.will try and get you the best deals .fantastic customer service Reviewed on: 4th September 2024
Claire 's avatar
Claire
Reply from 1st Central Hi Claire, Thank you for your review and for choosing 1st Central this year for your car insurance. Ashley Response date: 6th September 2024
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1st Central

Easy to use online account with competitive insuranc...

5
Easy to use online account with competitive insurance for vehicles. Reviewed on: 4th September 2024
Theo Marshall 's avatar
Theo Marshall
Reply from 1st Central Hi Theo, Thank you for your review and for choosing 1st Central this year for your car insurance. Ashley Response date: 6th September 2024
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1st Central

Very straight forward switch from a more expensive r...

5
Very straight forward switch from a more expensive renewal Reviewed on: 24th August 2024
G's avatar
G
Reply from 1st Central Hi G, Thank you for your review and for choosing 1st Central this year for your car insurance. Ashley Response date: 27th August 2024
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1st Central

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