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1st Choice Insurance: Commercial Insurance Broker reviews

Name: Commercial Insurance Broker
Rating: 4.89 (278 reviews)

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4.93

Based on 278 reviews, last reviewed 18th Nov 2024

52% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Great service on a tight deadline Contacted 1st Choice to quote for our business insurance very close to our renewal date. Rachel Hunt dealt with our enquiry and was extremely helpful ... Read more Reviewed on: 18th November 2024

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017

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About this product

1st Choice Insurance is a broker offering commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance.

1st Choice also help companies with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance Commercial Insurance Broker reviews (278)

Review of the 1st Choice Insurance, Commercial Insurance Broker:

Not bad

Does what it says on the tin! Quite reasonable Reviewed on: 20th September 2017

Great service

Contacted 1st Choice Insurance from a search on the internet. Both Mike Sheppard and Rachel Hunt have been very helpful in answering any questions or concerns I had. This was right from the start. Reviewed on: 7th August 2023

Outstanding Customer Service

Absolutely amazing customer service received from Rachel, every single time we contact the office with regards to our fleet insurance policy. Thank you. Reviewed on: 7th August 2023

Excellent service

Fanstatic company to deal with, especially our service manager Mandy Lanning always goes above and beyond to meet our insurance needs!! Reviewed on: 7th August 2023

NCD proof help

I was having some trouble with my new insurance company accepting a document previously provided by first choice insurance. After hours of phone calls with my new insurance company I contacted first choice and ended up speaking to Lucy Courtney who went above and beyond to help me and resolve my issue. Very polite on the phone and couldn’t do more for me. Lucy is an asset to the first choice customer service team. Reviewed on: 7th August 2023

Fantastic service

I cannot praise 1st Choice enough. I have had a few changes to my policy and each time I have needed to call, the call has been answered straight away. It is has been incredibly easy to make changes, everything has been explained very clearly, and documents arrive in my email within minutes of ending the call. Absolutely excellent. Reviewed on: 7th August 2023

Fleet insurance

Very easy to deal with, I had deal with Joe and Jasmine and both a pleasure to talk with them. Reviewed on: 7th August 2023

Mandy is always very helpful

I would recommend first choice everyone great service Reviewed on: 5th August 2023

Fleet Policy

We are a small business and are currently in our second year of being insured through 1st choice. Their customer service is fantastic, phones are answered quickly and our queries are delt with professionally. Megan Hutton is an asset to their teams and gives me as a customer confidence in their service. Reviewed on: 5th August 2023

Top notch service

1st Choice helped us set up out mini-fleet policy - have provided excellent service levels so far, fast repsonse times and clear concise communications by Jasmin and her team. Well done, happy customer here! Reviewed on: 4th August 2023

Excellent

I have been using 1st Choice Insurance for many years now. I have always been assisted by Mandy, who has been very helpful with any queries or any help I’ve needed over the years. I highly recommend using Mandy. Reviewed on: 4th August 2023

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