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2Gether Insurance: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 1.56 (36 reviews)

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1.23

Based on 36 reviews, last reviewed 19th Dec 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

2 star

83%

Latest highest rating:

5

Breakdown Cover Cheap quote for the year and easy to setup Reviewed on: 24th August 2023

Latest lowest rating:

1

They are scammeers. They are scammeers. They will never assist you. Total waste of money. Reviewed on: 19th December 2024

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About this product

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2Gether Insurance Breakdown Cover reviews (36)

Review of the 2Gether Insurance, Breakdown Cover:

Not great customer service.

Not great customer service. When making a claim was told I would get more due to a mistake from one of their advisors. They took a while to get back to me to only tell me it would be less due to the mistake. They were very apologetic and did quickly process the claim afterwards though. Reviewed on: 21st May 2024

£30 call out fee and £10 cancellation fee of before 14 days cool off period.

I came across this policy on Go Compare, specifically choosing an option with no excess or call-out fees. It was listed at the top and seemed perfect, so I followed the link, answered the questions, and never saw any mention of a £30 call-out fee. The documents arrived, and to my surprise, the call-out fee was the first thing I noticed. I chose to emailed them, given their phone contact number was a premium rate number which set off another alarm bell ringing. I explained the problem and requesting a refund. Their reply stated a £10 cancellation fee. I escalated my reply to a complaint, this was met with the claim that there were warnings about the call-out fee throughout the application, which was not true. I reiterated my request for a refund, stating that prioritizing a £10 fee over customer satisfaction and potential negative feedback seems shortsighted. I define cannot recommend a company run by cow boys that seems to operate in a less-than-honest manner. Reviewed on: 9th November 2023

Cheap for a reason, they suck

Had puncture, called and over an hour with still no answer. I had to call an emergency mobile repair company, which renders this breakdown service useless. Took out Green Flag the following day. This company and beyond awful and should be avoided and reviewed as they are rogue traders. Reviewed on: 20th October 2023

ADMIN FEE WHEN YOU CANCEL WITHIN 14 DAYS

Bought a policy on Tuesday because I had warning lights on. Called on Wednesday for breakdown help Told policy does not cover the issue Asked for refund immediately Told that since Im within 14day calling period I will get refund MINUS £10 It is written in their terms but this is ridiculous I DO NOT RECOMMEND!!! Reviewed on: 16th October 2023

Breakdown Cover

Cheap quote for the year and easy to setup Reviewed on: 24th August 2023

Pay for what you get

I made the huge mistake of taking out breakdown insurance through these guys. My car broke down and they will look for any excuse to turn you down when you need their help. Going to pay a few extra quid next time for RAC who were hugely helpful when I needed them a few years ago. Reviewed on: 14th August 2023

Con artists

Despite the policy saying full uk cover they do not give roadside assistance for anything other than puncture or jumpstart Will not take you any further than 1 mile to garage despite the full uk cover saying National Recovery . The policy is misleading Avoid this company Reviewed on: 22nd July 2023

Rip off

Terrible service. When setting off there was a loud grinding/clanking sound from a front wheel. Even going a few metres it was there and sounded serious. Despite having full cover I was refused assistance on the basis that the car could move forward . A possibly dangerous fault is not apparently a breakdown. Do not use this company. Reviewed on: 15th July 2023

would never recommned them

poor response to phone call, couldn't hear instructions and despite giving what 3words, direction on road road name and teh name of the next juction tehy said tehy couldn't find me and had stood teh mechanic down Reviewed on: 5th November 2022

DON'T

DON’T!!!!! YES!!!!!! I thought this is good bargain too and bought the policy. Until I need to be rescued THE INCIDENT I had a puncture on the 9th September 2022. LONG WAIL FOR EMERGENCY CALL TO BE ANSWERED, only to be told that, the assistant will take a while to come and all tyre shops will be closed and they do not stock any tyre. I eventually call a private mobile tyre fitting myself. THE REIMBURSEMENT Today is the 6th October 2022. They still have not agreed to reimburse me. they kept asking for the right format of the bill. The fact that the mobile tyre fitting was done on a road where I had the incident. The bill was hand written on the site. This is not valid bill to claim. I went back to the mobile tyre man 3 times for new bill, still not acceptable by them. Furthermore, they only cover maximum payment of £70 minus the £30 excess. So, this is a £40 CLAIMED for an incident. I NOW GAVE UP AND LET THEM KEEP THE MONEY. No more time will be wasted. I am now having to get a new breakdown cover from another reliable and decent company to protect myself. WASTE OF MONEY!!!!! NOT CHEAP AS IT SEEMS!!!!!!! Reviewed on: 6th October 2022

Informative and good pricing

I had all my information quite clearly, the pricing was good Reviewed on: 14th August 2022

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